Associates Directory Listing

Queen Utley-Smith
Contact Info:
Office Location:  Pearson Building
Email Address: send me a message
Web Page:  http://faculty.duhs.duke.edu/faculty/info?pid=6681

Research Interests:

Dr. Utley-Smith has centered her research efforts in two areas; 1) healthcare workforce competency and 2) health promotion and aging. She is concerned with matching the competencies of nurse graduates with the expectations of employers in various work settings-hospitals, home health and long-term care. Her research in this area indicates the demand for new nurse graduates who possess expanded competencies in the area of "people skills" (i.e., interpersonal communication, teamwork, supervision, and patient teaching). Dr. Utley-Smith is also investigating interaction patterns of staff and families in nursing homes and the impact of these interactions on staff time management, quality of care, and patient safety.

Areas of Interest:

Health Promotion

Keywords:

Adaptation • Attitude of Health Personnel • Communication • Community Health Centers • Geriatric Nursing • Government Regulation • Health Promotion • Health Services for the Aged • Homes for the Aged • Information Dissemination • Interprofessional Relations • Interviews • Medical Staff • Nurse Administrators • Nurse Practitioners • Nursing Homes • Nursing Process • Nursing Services • Nursing Staff • Organizational Case Studies • Personnel Loyalty • Professional-Patient Relations • Quality of Health Care • Staff-Family Interactions • Work force Issues

Representative Publications   (search)

  • Dickens, A. T. and Utley-Smith, Q. and Stott, G. and Relf, M. V., Evaluation of communication techniques used by HIV specialty providers caring for patients with low health literary in an outpatient HIV clinical setting., Journal of Nursing Education and Practice, vol. 3 no. 7 (January, 2013), ISSN 1925-4059 [doi]  [abs]
  • Colón-Emeric, C. S. and Plowman, D. and Bailey, D. and Corazzini, K. and Utley-Smith, Q. and Ammarell, N. and Toles, M. and Anderson, R., Regulation and mindful resident care in nursing homes., Qualitative health research, vol. 20 no. 9 (September, 2010), pp. 1283-94, ISSN 1049-7323 [doi]  [abs]
  • Utley-Smith, Q. and Colón-Emeric, C. S. and Lekan-Rutledge, D. and Ammarell, N. and Bailey, D. and Corazzini, K. and Piven, M. L. and Anderson, R. A., The nature of staff-family interactions in nursing homes: Staff perceptions, Journal of aging studies, vol. 23 no. 3 (August, 2009), pp. 168-177, ISSN 1879-193X [doi]  [abs]
  • Piven, M. L. and Ammarell, N. and Lekan-Rutledge, D. and Utley-Smith, Q. and Corazzini, K. N. and Colón-Emeric, C. S. and Bailey, D. and Anderson, R. A., Paying attention: A leap toward quality care., Director (Cincinnati, Ohio), vol. 15 no. 1 (Winter, 2007), pp. 58-60, 62-3, ISSN 1551-8418  [abs]
  • Utley-Smith, Q. and Phillips, B. and Turner, K., Avoiding socialization pitfalls in accelerated second-degree nursing education: the returning-to-school syndrome model., The Journal of nursing education, vol. 46 no. 9 (September, 2007), pp. 423-6, ISSN 0148-4834 [doi]  [abs]
  • Colón-Emeric, C. S. and Lekan, D. and Utley-Smith, Q. and Ammarell, N. and Bailey, D. and Corazzini, K. and Piven, M. L. and Anderson, R. A., Barriers to and facilitators of clinical practice guideline use in nursing homes., Journal of the American Geriatrics Society, vol. 55 no. 9 (September, 2007), pp. 1404-9, ISSN 0002-8614 [doi]  [abs]
  • Colón-Emeric, C. S. and Lekan-Rutledge, D. and Utley-Smith, Q. and Ammarell, N. and Bailey, D. and Piven, M. L. and Corazzini, K. and Anderson, R. A., Connection, regulation, and care plan innovation: a case study of four nursing homes., Health care management review, vol. 31 no. 4 (Oct.-Dec., 2006), pp. 337-46, ISSN 0361-6274 [doi]  [abs]
  • Utley-Smith, Q. and Bailey, D. and Ammarell, N. and Corazzini, K. and Colón-Emeric, C. S. and Lekan-Rutledge, D. and Piven, M. L. and Anderson, R. A., Exit interview-consultation for research validation and dissemination., Western journal of nursing research, vol. 28 no. 8 (December, 2006), pp. 955-73, ISSN 0193-9459 [doi]  [abs]
  • Piven, M. L. and Ammarell, N. and Bailey, D. and Corazzini, K. and Colón-Emeric, C. S. and Lekan-Rutledge, D. and Utley-Smith, Q. and Anderson, R. A., MDS coordinator relationships and nursing home care processes., Western journal of nursing research, vol. 28 no. 3 (April, 2006), pp. 294-309, ISSN 0193-9459 [doi]  [abs]
  • Colón-Emeric, C. S. and Ammarell, N. and Bailey, D. and Corazzini, K. and Lekan-Rutledge, D. and Piven, M. L. and Utley-Smith, Q. and Anderson, R. A., Patterns of medical and nursing staff communication in nursing homes: implications and insights from complexity science., Qualitative health research, vol. 16 no. 2 (February, 2006), pp. 173-88, ISSN 1049-7323 [doi]  [abs]
  • Utley-Smith, Q., What nursing assistants say they want: Taking a risk in education decision making., Director, vol. 14 no. 4 (2006), pp. 149-152, 159-160, ISSN 1551-8418
  • Anderson, R. A. and Ammarell, N. and Bailey Jr, D. and Colón-Emeric, C. and Corazzini, K. N. and Lillie, M. and Piven, M. L. and Utley-Smith, Q. and McDaniel Jr, R. R., Nurse assistant mental models, sensemaking, care actions, and consequences for nursing home residents., Qualitative health research, vol. 15 no. 8 (October, 2005), pp. 1006-21, ISSN 1049-7323 [doi]  [abs]
  • Anderson, R. A. and Ammarell, N. and Bailey, D. E. and Colón-Emeric, C. and Corazzini, K. and Lekan-Rutledge, D. and Piven, M. L. and Utley-Smith, Q., The power of relationship for high-quality long-term care., Journal of nursing care quality, vol. 20 no. 2 (April-June, 2005), pp. 103-6, ISSN 1057-3631 [doi]  [abs]
  • Corazzini, K. N. and Lekan-Rutledge, D. and Utley-Smith, Q. and Piven, M. L. and Colón-Emeric, C. S. and Bailey, D. and Ammarell, N. and Anderson, R. A., "The Golden Rule": Only a starting point for quality care., Director (Cincinnati, Ohio), vol. 14 no. 1 (2005), pp. 255-293, ISSN 1551-8418 [doi]  [abs]
  • Utley-Smith, Q., 5 competencies needed by new baccalaureate graduates., Nursing education perspectives, vol. 25 no. 4 (Jul.-Aug., 2004), pp. 166-70, ISSN 1536-5026 [doi]  [abs]
  • Akroyd, D. and Mulkey, W. and Utley-Smith, Q., The impact of work rewards on radiographers' organizational commitment., Radiology management, vol. 17 no. 2 (Spring, 1995), pp. 51-6, ISSN 0198-7097 [doi]  [abs]
  • Hawkins, J. W. and Thibodeau, J. A. and Utley-Smith, Q. E. and Igou, J. F. and Johnson, E. E., Using a conceptual model for practice in a nursing wellness centre for seniors., Perspectives (Gerontological Nursing Association, Canada), vol. 17 no. 4 (Winter, 1993), pp. 11-6, ISSN 0831-7445  [abs]
  • Hawkins, J. W. and Utley, Q. E. and Igou, J. F. and Johnson, E. E., Intradisciplinary nursing practice in a wellness center for older adults., Aging Network News, vol. IX no. 4 (April, 1991), pp. 6
  • Igou, J. F. and Hawkins, J. W. and Johnson, E. E. and Utley, Q. E., Nurse-managed approach to care., Geriatric nursing (New York, N.Y.), vol. 10 no. 1 (Jan.-Feb., 1989), pp. 32-4, ISSN 0197-4572
  • Hawkins, J. W. and Johnson, E. E. and Igou, J. F. and Utley, Q. E., Utilization pattern of a nursing wellness center for older adults., Aging Network News, vol. V no. 12 (December, 1989), pp. 3-4
  • Utley, Q. E. and Hawkins, J. W. and Igou, J. F. and Johnson, E. E., Giving and getting support at the Wellness Center., Journal of gerontological nursing, vol. 14 no. 6 (June, 1988), pp. 23-5, ISSN 0098-9134
  • Hawkins, J. W. and Igou, J. F. and Johnson, E. E. and Utley, Q. E., An intradisciplinary team in a nurse managed center., Nursing management, vol. 19 no. 4 (April, 1988), pp. 58-9, 62, 64, ISSN 0744-6314
  • Hawkins, J. W. and Igou, J. F. and Utley, Q. E. and Johnson, E. E., Cost effectiveness of a free standing nurse administered Wellness Center for older adults. (Brief)., Nursing Research, vol. 35 no. 1 (Jan-Feb, 1987), pp. 63
  • Johnson, E. E. and Utley, Q. E. and Hawkins, J. W. and Igou, J. F., Caring for older adults in a nursing wellness centre., Geriatric nursing and home care, vol. 7 no. 7 (July, 1987), pp. 15-8, ISSN 0269-9079
  • Johnson, E. E. and Igou, J. F. and Utley, Q. E. and Hawkins, J. W., Wellness center., Journal of gerontological nursing, vol. 12 no. 12 (December, 1986), pp. 22-7, ISSN 0098-9134
  • Utley, Q. E. and Rasie, S., Coping with loss: a group experience with elderly survivors., Journal of gerontological nursing, vol. 10 no. 8 (August, 1984), pp. 8-14, ISSN 0098-9134
  • Hawkins, J. W. and Igou, J. F. and Johnson, E. E. and Utley, Q. E., A nursing center for ambulatory well, older adults., Nursing & health care : official publication of the National League for Nursing, vol. 5 no. 4 (April, 1984), pp. 209-12, ISSN 0276-5284
  • Utley, Q. E., Sexuality and the older adult., in Human Sexuality Across the Life Span: Implications for Nursing Practice, edited by Higgins, L. P. and Hawkins, J. W. (1984), Wadsworth Health Sciences Division, Monterey, CA, ISBN 0534032257
Selected Grant Support

  • Advancing the Number of Primary Care Clinicians Through Nurse Practitioner Education, Health Resources and Service Administration, T57HP20606-01-00.      
  • Designing a Contemporary Online Learning Environment: Population Health in a Global Society, Duke University SON CONCEPT Office CATALYST Award.      
  • The Duke University Nursing Education Program (Advanced Education Nursing Grant), Health Resources and Service Administration (HRSA) Advanced Education Nursing Program, D09-HP09345-01.      
  • Innovation in Nursing Education and Technology, Health Resources and Service Administration (HRSA), 1D80-HP11272-01-00.      
  • Creating a National Model for Nurse Educator Preparation at the Master’s Level, Health Resources and Service Administration (HRSA) Advanced Education Nursing Program, D09-HP14651-01-00.      
  • Evidence Based Nursing Practice in Geriatric Settings, Health Resources and Service Administration (HRSA), 5D62-HP01909-07-00.      
  • Minority Supplement: Outcomes of Nursing Management Practice in Nursing Homes, National Institutes of Health / National Institute of Nursing Research, 3R01-NR03178-05S1.      
  • Measuring Staff-Family Communication and Selected Variables in Nursing Homes, TRAC Pilot-Duke University School of Nursing P20.