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Refereed Publications

  1. Issel, L. M. and Anderson, R. A., Avoidable costs of comprehensive case management., Health care management review, vol. 24 no. 3 (Summer, 1999), pp. 64-72, ISSN 0361-6274
    (last updated on 2010/11/09)

    Abstract:
    Comprehensive case management has become an industry standard and its pervasiveness raises questions about the ubiquitous need for this service. Analyzed from the perspective of transaction cost analysis and access, we argue that in some cases comprehensive case management is an avoidable cost incurred because of system problems that limit access to otherwise eligible clients. Implications are discussed.

    Keywords:
    Attitude of Health Personnel • Case Management • Comprehensive Health Care • Cost Control • Health Knowledge, Attitudes, Practice • Health Services Accessibility • Humans • Marketing of Health Services • Needs Assessment • Patient Acceptance of Health Care • economics • economics*