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| Publications of James R. Bettman :chronological alphabetical combined listing:%% Journal Articles @article{fds369095, Author = {Brick, DJ and Wight, KG and Bettman, JR and Chartrand, TL and Fitzsimons, GJ}, Title = {Celebrate Good Times: How Celebrations Increase Perceived Social Support}, Journal = {Journal of Public Policy and Marketing}, Volume = {42}, Number = {2}, Pages = {115-132}, Year = {2023}, Month = {April}, url = {http://dx.doi.org/10.1177/07439156221145696}, Abstract = {Despite the ubiquity of celebrations in everyday life, little is known about how celebrations may contribute to consumer well-being. In the current work, the authors propose that celebrations promote perceived social support, which prior work has conceptualized as the belief that others will be there for you for future negative life events. The authors further theorize that celebrations require three key characteristics that, in combination, are necessary for increasing perceived social support. Specifically, celebrations must (1) mark an individual's separate positive event and (2) involve consumption (3) with others (i.e., social). They test this theory across eight studies and demonstrate a process mechanism for this effect: these characteristics lead to increases in enacted support and perceived responsiveness, which in turn lead to increases in more general perceived social support. They then extend these findings by investigating virtually held celebrations, the individual's role at the celebration, and a downstream prosocial outcome. By doing so, this work highlights the broader benefits of celebrations beyond the focal individual and the immediate experience. Finally, specific policy implications and suggestions for enhancing consumer well-being are provided.}, Doi = {10.1177/07439156221145696}, Key = {fds369095} } @article{fds372840, Author = {Wiener, HJD and Bettman, JR and Luce, MF}, Title = {Product-facilitated conversations: When does starting a conversation by mentioning a product lead to better conversational outcomes?}, Journal = {Journal of Consumer Psychology}, Year = {2023}, Month = {January}, url = {http://dx.doi.org/10.1002/jcpy.1387}, Abstract = {This paper examines product-facilitated conversations. In three studies, we show that the products consumers publicly display influence how other consumers start conversations with them and how enjoyable and self-disclosing these conversations are. Study 1 is an experiment in the field that shows that product-facilitated conversations are deeper and more enjoyable than non-product-facilitated ones. Study 2 examines the characteristics of products that, when mentioned, lead to good conversations and identifies uniqueness and commonality as key characteristics. Study 3 is an additional experiment in the field that tests these characteristics and shows that products with those characteristics are better conversation starters than the weather. Overall, these studies show novel social benefits to talking about products and generate new ideas about how talking about products can help consumers meet new people, smooth awkward social situations, and build relationships.}, Doi = {10.1002/jcpy.1387}, Key = {fds372840} } @article{fds352412, Author = {Affonso, FM and Janiszewski, C and Bettman, JR}, Title = {Boundaries of Constructive Choice: On the Accessibility of Maximize Accuracy and Minimize Effort Goals}, Journal = {Journal of Consumer Psychology}, Volume = {31}, Number = {2}, Pages = {217-239}, Year = {2021}, Month = {April}, url = {http://dx.doi.org/10.1002/jcpy.1184}, Abstract = {The impact of decision difficulty on search behavior depends on the relative accessibility of maximize accuracy and minimize effort goals in memory. The default assumption, derived from constructive choice theory, is that maximize accuracy and minimize effort goals are both accessible. Thus, the two goals compete to influence a decision process. When this is the case, an increase in decision difficulty discourages search and the opportunity to make an accurate decision suffers. The alternative assumption, derived from goal systems theory, is that maximize accuracy and minimize effort goals can be differentially accessible. When one of these goals is more accessible, decision difficulty signals poor goal progress and reduces goal pursuit. That is, when a maximize accuracy (minimize effort) goal is more accessible, decision difficulty reduces (increases) search. Six studies show that goal systems theory holds when a maximize accuracy or minimize effort goal is more accessible, that is, is deliberately pursued. The results have implications for how decision difficulty influences information search, satisficing, and choice quality.}, Doi = {10.1002/jcpy.1184}, Key = {fds352412} } @article{fds345467, Author = {Liu, PJ and Haws, KL and Scherr, K and Redden, JP and Bettman, JR and Fitzsimons, GJ}, Title = {The primacy of “what” over “how much”: How type and quantity shape healthiness perceptions of food portions}, Journal = {Management Science}, Volume = {65}, Number = {7}, Pages = {3353-3381}, Year = {2019}, Month = {July}, url = {http://dx.doi.org/10.1287/mnsc.2018.3098}, Abstract = {Healthy eating goals influence many consumer choices, such that evaluating the healthiness of food portions is important. Given that both the type and quantity of food jointly contribute to weight and overall health, evaluations of a food portion's healthiness ought to consider both type and quantity. However, existing literature tends to examine food type and food quantity separately. Across seven studies, we show that consumers treat type as a primary dimension and quantity as a secondary dimension, such that a change in type (versus quantity) has a greater impact on perceived healthiness or health goal impact, even when holding objective impact constant in terms of calories. We also examine whether one reason this effect occurs is because most consumers consider type (a categorical attribute) before quantity (a continuous attribute). We conclude by discussing extensions of these ideas to other perceptual assessments involving both type and quantity (e.g., price perceptions).}, Doi = {10.1287/mnsc.2018.3098}, Key = {fds345467} } @article{fds342505, Author = {Liu, PJ and Lamberton, C and Bettman, JR and Fitzsimons, GJ}, Title = {Delicate Snowflakes and Broken Bonds: A Conceptualization of Consumption-Based Offense}, Journal = {Journal of Consumer Research}, Volume = {45}, Number = {6}, Pages = {1164-1193}, Year = {2019}, Month = {April}, url = {http://dx.doi.org/10.1093/jcr/ucy051}, Abstract = {When do consumers experience offense due to another individual's choice, use, display, gifting, sharing, or disposal of a product? Why do they experience offense, and does it matter if they do? In this article, we first draw from past work in multiple disciplines to offer a unique conceptualization of consumption-based offense. We then develop a framework of types of violations that may generate consumptionbased offense and propose a set of affective, consumption, and cognitive outcomes we anticipate may follow. We close by offering an agenda for future research that may establish the antecedents and consequences of different types of consumption-based offense, glean new insights from past findings through integration of this novel construct, and offer practical insights into the effects and management of consumption-based offense both in consumers' lives and in the marketplace.}, Doi = {10.1093/jcr/ucy051}, Key = {fds342505} } @article{fds323857, Author = {Escalas, JE and Bettman, JR}, Title = {Connecting With Celebrities: How Consumers Appropriate Celebrity Meanings for a Sense of Belonging}, Journal = {Journal of Advertising}, Volume = {46}, Number = {2}, Pages = {297-308}, Publisher = {Informa UK Limited}, Year = {2017}, Month = {April}, url = {http://dx.doi.org/10.1080/00913367.2016.1274925}, Abstract = {We propose that consumers appropriate brand symbolism that comes from celebrity endorsements to construct and communicate their self-concepts. We also argue that consumers with high need to belong (NTB) look to celebrities to a greater extent than those who have lower needs to belong, because high-NTB consumers are more likely to look to celebrities for cues about which brands may aid these consumers' attempts to meet their affiliation needs. High-NTB consumers are also prone to develop one-sided (parasocial) relationships with celebrities, and these parasocial relationships mediate the celebrity endorsement effect on self–brand connections. Three studies support these proposed relationships. Furthermore, the third study also manipulates the degree to which the celebrity's image matches that of the brand being advertised, revealing that a symbolic match between the celebrity image and brand image is important for consumers who do not form parasocial relationships with celebrities (i.e., low-NTB consumers).}, Doi = {10.1080/00913367.2016.1274925}, Key = {fds323857} } @article{fds325760, Author = {Shah, AM and Eisenkraft, N and Bettman, JR and Chartrand, TL}, Title = {"Paper or plastic?": How we pay influences post-transaction connection}, Journal = {Journal of Consumer Research}, Volume = {42}, Number = {5}, Pages = {688-708}, Publisher = {Oxford University Press (OUP)}, Year = {2016}, Month = {February}, url = {http://dx.doi.org/10.1093/jcr/ucv056}, Abstract = {Does the way that individuals pay for a good or service influence the amount of connection they feel after the purchase has occurred? Employing a multi-method approach across four studies, individuals who pay using a relatively more painful form of payment (e.g., cash or check) increase their post-transaction connection to the product they purchased and/or the organization their purchase supports in comparison to those who pay with less painful forms of payment (e.g., debit or credit card). Specifically, individuals who pay with more painful forms of payment increase their emotional attachment to a product, decrease their commitment to nonchosen alternatives, are more likely to publicly signal their commitment to an organization, and are more likely to make a repeat transaction. Moreover, the form of payment influences post-transaction connection even when the objective monetary cost remains constant and when the psychological cost is indirect (i.e., donating someone else's money). Increasing the psychological pain of payment appears to have beneficial consequences with respect to increasing downstream product and brand connection.}, Doi = {10.1093/jcr/ucv056}, Key = {fds325760} } @article{fds311865, Author = {Cavanaugh, LA and Bettman, JR and Luce, MF}, Title = {Feeling love and doing more for distant others: Specific positive emotions differentially affect prosocial consumption}, Journal = {Journal of Marketing Research}, Volume = {52}, Number = {5}, Pages = {657-673}, Publisher = {SAGE Publications}, Year = {2015}, Month = {October}, ISSN = {0022-2437}, url = {http://dx.doi.org/10.1509/jmr.10.0219}, Abstract = {Marketers often employ a variety of positive emotions to encourage consumption or promote a particular behavior (e.g., buying, donating, recycling) to benefit an organization or cause. The authors show that specific positive emotions do not universally increase prosocial behavior but, rather, encourage different types of prosocial behavior. Four studies show that whereas positive emotions (i.e., love, hope, pride, and compassion) all induce prosocial behavior toward close entities (relative to a neutral emotional state), only love induces prosocial behavior toward distant others and international organizations. Love's effect is driven by a distinct form of broadening, characterized by extending feelings of social connection and the boundary of caring to be more inclusive of others regardless of relatedness. Love - as a trait and a momentary emotionis unique among positive emotions in fostering connectedness that other positive emotions (hope and pride) do not and broadening behavior in a way that other connected emotions (compassion) do not. This research contributes to the broaden-and-build theory of positive emotion by demonstrating a distinct type of broadening for love and adds an important qualification to the general finding that positive emotions uniformly encourage prosocial behavior.}, Doi = {10.1509/jmr.10.0219}, Key = {fds311865} } @article{fds270539, Author = {Liu, PJ and Bettman, JR and Uhalde, AR and Ubel, PA}, Title = {'How many calories are in my burrito?' Improving consumers' understanding of energy (calorie) range information.}, Journal = {Public health nutrition}, Volume = {18}, Number = {1}, Pages = {15-24}, Year = {2015}, Month = {January}, ISSN = {1368-9800}, url = {http://dx.doi.org/10.1017/s1368980014000627}, Abstract = {<h4>Objective</h4>Energy (calorie) ranges currently appear on menu boards for customized menu items and will likely appear throughout the USA when menu-labelling legislation is implemented. Consumer welfare advocates have questioned whether energy ranges enable accurate energy estimates. In four studies, we examined: (i) whether energy range information improves energy estimation accuracy; (ii) whether misestimates persist because consumers misinterpret the meaning of the energy range end points; and (iii) whether energy estimates can be made more accurate by providing explicit information about the contents of items at the end points.<h4>Design</h4>Four studies were conducted, all randomized experiments.<h4>Setting</h4>Study 1 took place outside a Chipotle restaurant. Studies 2 to 4 took place online.<h4>Subjects</h4>Participants in study 1 were customers exiting a Chipotle restaurant (n 306). Participants in studies 2 (n 205), 3 (n 290) and 4 (n 874) were from an online panel.<h4>Results</h4>Energy ranges reduced energy misestimation across different menu items (studies 1-4). One cause of remaining misestimation was misinterpretation of the low end point's meaning (study 2). Providing explicit information about the contents of menu items associated with energy range end points further reduced energy misestimation (study 3) across different menu items (study 4).<h4>Conclusions</h4>Energy range information improved energy estimation accuracy and defining the meaning of the end points further improved accuracy. We suggest that when restaurants present energy range information to consumers, they should explicitly define the meaning of the end points.}, Doi = {10.1017/s1368980014000627}, Key = {fds270539} } @article{fds270519, Author = {Shah, AM and Bettman, JR and Ubel, PA and Keller, PA and Edell, JA}, Title = {Surcharges plus unhealthy labels reduce demand for unhealthy menu items}, Journal = {Journal of Marketing Research}, Volume = {51}, Number = {6}, Pages = {773-789}, Publisher = {SAGE Publications}, Year = {2014}, Month = {December}, ISSN = {0022-2437}, url = {http://dx.doi.org/10.1509/jmr.13.0434}, Abstract = {Three laboratory experiments and a field experiment in a restaurant demonstrate that neither a price surcharge nor an unhealthy label is enough on its own to curtail the demand for unhealthy food. However, when the two are combined as an unhealthy label surcharge, they reduce demand for unhealthy food. The authors also show that the unhealthy label is as effective for women as the unhealthy label surcharge, whereas it backfires for men, who order more unhealthy food when there is an unhealthy label alone. The authors demonstrate that an unhealthy surcharge, which highlights both the financial disincentive and potential health costs, can significantly drive healthier consumption choices. From a policy and government perspective, if the goal is to reduce demand for unhealthy food, increasing the transparency of the health rationale for any financial disincentive is necessary to effectively lower unhealthy food consumption.}, Doi = {10.1509/jmr.13.0434}, Key = {fds270519} } @article{fds270541, Author = {Cutright, KM and Bettman, JR and Fitzsimons, GJ and Thomas, RD}, Title = {Putting brands in their place: How a lack of control keeps brands contained}, Journal = {Journal of Marketing Research}, Volume = {50}, Number = {3}, Pages = {365-377}, Publisher = {SAGE Publications}, Year = {2013}, Month = {January}, ISSN = {0022-2437}, url = {http://dx.doi.org/10.1509/jmr.10.0202}, Abstract = {New brand extensions can push a brand outside its typical boundaries. In this artietingcle, the authors argue that people's acceptance of such extensions depends on their feelings of control. Across several studies, the authors demonstrate that when feelings of personal control are low, consumers and managers seek greater structure in brands and thus reject brand extensions that do not seem to fit well with the parent brand. The authors also identify important boundary conditions that illustrate when consumers are most likely to punish a brand for poor-fitting brand extensions and how the effect can be mitigated. © 2013 American Marketing Association.}, Doi = {10.1509/jmr.10.0202}, Key = {fds270541} } @article{fds270581, Author = {Simonson, I and Bettman, JR and Kramer, T and Payne, JW}, Title = {Directions for judgment and decision making research based on comparison selection: Reply to Arkes, Johnson, and Kardes}, Journal = {Journal of Consumer Psychology}, Volume = {23}, Number = {1}, Pages = {161-163}, Publisher = {WILEY}, Year = {2013}, Month = {January}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/j.jcps.2012.10.006}, Abstract = {Our target article proposed an alternative perspective for studying consumer judgment and decision making, focusing on the types and weights of comparisons consumers select. In this response we consider the major points made by each of the commentators and examine their implications for future work addressing our comparison-focused approach. © 2012 Society for Consumer Psychology.}, Doi = {10.1016/j.jcps.2012.10.006}, Key = {fds270581} } @article{fds270582, Author = {Simonson, I and Bettman, JR and Kramer, T and Payne, JW}, Title = {Comparison selection: An approach to the study of consumer judgment and choice}, Journal = {Journal of Consumer Psychology}, Volume = {23}, Number = {1}, Pages = {137-149}, Publisher = {WILEY}, Year = {2013}, Month = {January}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/j.jcps.2012.10.002}, Abstract = {We introduce an alternative perspective on the study of consumer judgment and decision making, which is based on the notion that judgment and choice problems consist of comparisons that decision makers might select. Our new perspective proposes that if we can predict the likelihood that particular comparisons will become focal in a judgment or choice task, we will be able to gain a better understanding of and anticipate the resulting effect. Building on related literatures, we propose that comparison selection is driven by the task's latitude of acceptance (LOA) and comparison fluency (i.e., the overall ease of making that comparison). The task's LOA curve represents the range and concentration of potentially acceptable comparisons, whereas comparison fluency refers to the salience and ease of making the comparison. We illustrate our approach using previously studied problems (e.g., choice, variety seeking, the "jacket and calculator" problem, and contingent valuation) as well as new empirical tests. © 2012 Society for Consumer Psychology.}, Doi = {10.1016/j.jcps.2012.10.002}, Key = {fds270582} } @article{fds270580, Author = {Kyu Kim and B and Zauberman, G and Bettman, JR}, Title = {Space, time, and intertemporal preferences}, Journal = {Journal of Consumer Research}, Volume = {39}, Number = {4}, Pages = {867-880}, Publisher = {Oxford University Press (OUP)}, Year = {2012}, Month = {November}, ISSN = {0093-5301}, url = {http://dx.doi.org/10.1086/666464}, Abstract = {Although subjective judgment of future time plays an important role in a variety of decisions, little is known about the factors that influence such judgments and their implications. Based on a time as distance metaphor and its associated conceptual mapping between space and time, this article demonstrates that spatial distance influences judgment of future time. Participants who consider a longer spatial distance judge the same future time to be longer than those considering a shorter distance. Intertemporal preferences, for which judgment of future delays is a critical factor, also shift with consideration of spatial distance: participants who consider a longer spatial distance also reveal a greater degree of impatience in intertemporal decisions as they perceive a longer delay to future rewards. The current findings support the importance of subjective judgment of future time in intertemporal preferences by introducing a factor that changes time perception without directly changing the value of outcomes. © 2012 by JOURNAL OF CONSUMER RESEARCH, Inc.}, Doi = {10.1086/666464}, Key = {fds270580} } @article{fds270579, Author = {Ferraro, R and Escalas, JE and Bettman, JR}, Title = {Our possessions, our selves: Domains of self-worth and the possession-self link}, Journal = {Journal of Consumer Psychology}, Volume = {21}, Number = {2}, Pages = {169-177}, Publisher = {WILEY}, Year = {2011}, Month = {April}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/j.jcps.2010.08.007}, Abstract = {The extent to which a possession is linked to self is a critical determinant of whether a possession elicits grief if lost. We propose a framework for understanding the formation of the possession-self link, arguing that a possession's ability to represent the important domains on which a person bases her self-worth affects the possession-self link. We also show that dispositional tendencies to incorporate possessions into the self moderate this relationship, while the monetary value of the possession does not affect the strength of the possession-self link. © 2010 Society for Consumer Psychology.}, Doi = {10.1016/j.jcps.2010.08.007}, Key = {fds270579} } @article{fds270578, Author = {Cavanaugh, LA and Cutright, KM and Luce, MF and Bettman, JR}, Title = {Hope, pride, and processing during optimal and nonoptimal times of day.}, Journal = {Emotion (Washington, D.C.)}, Volume = {11}, Number = {1}, Pages = {38-46}, Year = {2011}, Month = {February}, url = {http://www.ncbi.nlm.nih.gov/pubmed/21401223}, Abstract = {We examine the conditions under which the distinct positive emotions of hope versus pride facilitate more or less fluid cognitive processing. Using individuals' naturally occurring time of day preferences (i.e., morning vs. evening hours), we show that specific positive emotions can differentially influence processing resources. We argue that specific positive emotions are more likely to influence processing and behavior during nonoptimal times of day, when association-based processing is more likely. We show in three experiments that hope, pride, and a neutral state differentially influence fluid processing on cognitive tasks. Incidental hope facilitates fluid processing during nonoptimal times of day (compared with pride and neutral), improving performance on tasks requiring fluid intelligence (Experiment 1) and increasing valuation estimates on tasks requiring that preferences be constructed on the spot (Experiments 2 and 3). We also provide evidence that these differences in preference and valuation occur through a process of increased imagination (Experiment 3). We contribute to emotion theory by showing that different positive emotions have different implications for processing during nonoptimal times of day.}, Doi = {10.1037/a0022016}, Key = {fds270578} } @article{fds270577, Author = {Malkoc, SA and Zauberman, G and Bettman, JR}, Title = {Unstuck from the concrete: Carryover effects of abstract mindsets in intertemporal preferences}, Journal = {Organizational Behavior and Human Decision Processes}, Volume = {113}, Number = {2}, Pages = {112-126}, Publisher = {Elsevier BV}, Year = {2010}, Month = {November}, ISSN = {0749-5978}, url = {http://dx.doi.org/10.1016/j.obhdp.2010.07.003}, Abstract = {Prior research has demonstrated that individuals show decreasing levels of impatience as the delay of consumption gets longer (i.e., present-bias). We examine the psychological underpinnings of such present-biased preferences by conceptualizing timing decisions as part of a series of judgments. We propose that shifts in the abstractness of processing (focusing on details vs. broad aspects) triggered by aspects of an earlier (related or unrelated) decision systematically influence the degree of present-bias in subsequent decisions. The results of five studies show that the processing mindset (concrete vs. abstract) evoked in previous related and unrelated decisions influences the level of construal evoked in subsequent decisions and moderates the extent of present-bias without changes in affect. We further show the default mindset is concrete (displaying high present-bias) and thus the effect of construal is eliminated when the subsequent intertemporal task is inherently more abstract. © 2010.}, Doi = {10.1016/j.obhdp.2010.07.003}, Key = {fds270577} } @article{fds270574, Author = {Venkatraman, V and Payne, JW and Bettman, JR and Luce, MF and Huettel, SA}, Title = {Separate neural mechanisms underlie choices and strategic preferences in risky decision making.}, Journal = {Neuron}, Volume = {62}, Number = {4}, Pages = {593-602}, Year = {2009}, Month = {May}, url = {http://www.ncbi.nlm.nih.gov/pubmed/19477159}, Abstract = {Adaptive decision making in real-world contexts often relies on strategic simplifications of decision problems. Yet, the neural mechanisms that shape these strategies and their implementation remain largely unknown. Using an economic decision-making task, we dissociate brain regions that predict specific choices from those predicting an individual's preferred strategy. Choices that maximized gains or minimized losses were predicted by functional magnetic resonance imaging activation in ventromedial prefrontal cortex or anterior insula, respectively. However, choices that followed a simplifying strategy (i.e., attending to overall probability of winning) were associated with activation in parietal and lateral prefrontal cortices. Dorsomedial prefrontal cortex, through differential functional connectivity with parietal and insular cortex, predicted individual variability in strategic preferences. Finally, we demonstrate that robust decision strategies follow from neural sensitivity to rewards. We conclude that decision making reflects more than compensatory interaction of choice-related regions; in addition, specific brain systems potentiate choices depending on strategies, traits, and context.}, Doi = {10.1016/j.neuron.2009.04.007}, Key = {fds270574} } @article{fds270573, Author = {Ferraro, R and Bettman, JR and Chartrand, TL}, Title = {The power of strangers: The effect of incidental consumer brand encounters on brand choice}, Journal = {Journal of Consumer Research}, Volume = {35}, Number = {5}, Pages = {729-741}, Publisher = {Oxford University Press (OUP)}, Year = {2009}, Month = {February}, ISSN = {0093-5301}, url = {http://dx.doi.org/10.1086/592944}, Abstract = {In the course of daily encounters with other consumers, an individual may be incidentally exposed to various brands. We refer to these situations as incidental consumer brand encounters (ICBEs). This research examines how ICBEs influence brand choice. Four studies provide evidence that repeated exposure to simulated ICBEs increases choice of the focal brand for people not aware of the brand exposure, that perceptual fluency underlies these effects, and that these effects are moderated by percevers' automatic responses to the type of user observed with the brand. © 2008 by JOURNAL OF CONSUMER RESEARCH, Inc.}, Doi = {10.1086/592944}, Key = {fds270573} } @article{fds270538, Author = {Bond, SD and Bettman, JR and Luce, MF}, Title = {Consumer judgment from a dual-systems perspective: Recent evidence and emerging issues}, Journal = {Review of Marketing Research}, Volume = {5}, Pages = {3-37}, Publisher = {Emerald Group Publishing Limited}, Year = {2009}, Month = {January}, ISSN = {1548-6435}, url = {http://dx.doi.org/10.1108/S1548-6435(2008)0000005005}, Abstract = {Researchers across a variety of psychological disciplines have postulated the existence of two functional systems underlying human judgment and reasoning. One system is rapid, relatively unconscious, and based on associations; the other is slower, consciously guided, and based on symbolic manipulation. According to most conceptualizations, the two systems operate in parallel, contributing interdependently to decision outcomes. This chapter examines recent developments in consumer behavior in terms of the dual-systems paradigm. We first review a variety of proposed frameworks, focusing on both their commonalities and their domains of application. Next, we apply these frameworks to review selected topics from the recent marketing literature. Research on persuasion, metacognition, and immersive experiences is examined through the lens of experiential and analytical processing pathways. We close with a discussion of emerging questions regarding the role of affect, the existence of multiple attitudes, and the notion of unconscious thought.}, Doi = {10.1108/S1548-6435(2008)0000005005}, Key = {fds270538} } @article{fds270575, Author = {Yoon, C and Gonzalez, R and Bettman, JR}, Title = {Using fMRI to inform marketing research: Challenges and opportunities}, Journal = {Journal of Marketing Research}, Volume = {46}, Number = {1}, Pages = {17-19}, Year = {2009}, Month = {January}, ISSN = {0022-2437}, Key = {fds270575} } @article{fds270576, Author = {Zauberman, G and Kim, BK and Malkoc, SA and Bettman, JR}, Title = {Discounting time and time discounting: Subjective time perception and intertemporal preferences}, Journal = {Journal of Marketing Research}, Volume = {46}, Number = {4}, Pages = {543-556}, Publisher = {SAGE Publications}, Year = {2009}, Month = {January}, ISSN = {0022-2437}, url = {http://dx.doi.org/10.1509/jmkr.46.4.543}, Abstract = {Abstract Consumers often make decisions about outcomes and events that occur over time. This research examines consumers' sensitivity to the prospective duration relevant to their decisions and the implications of such sensitivity for intertemporal trade-offs, especially the degree of present bias (i.e., hyperbolic discounting). The authors show that participants' subjective perceptions of prospective duration are not sufficiently sensitive to changes in objective duration and are nonlinear and concave in objective time, consistent with psychophysical principles. More important, this lack of sensitivity can explain hyperbolic discounting. The results replicate standard hyperbolic discounting effects with respect to objective time but show a relatively constant rate of discounting with respect to subjective time perceptions. The results are replicated between subjects (Experiment 1) and within subjects (Experiments 2), with multiple time horizons and multiple descriptors, and with different measurement orders. Furthermore, the authors show that when duration is primed, subjective time perception is altered (Experiment 4) and hyperbolic discounting is reduced (Experiment 3). © 2009, American Marketing Association.}, Doi = {10.1509/jmkr.46.4.543}, Key = {fds270576} } @article{fds338566, Author = {Huettel, SA and Payne, JW}, Title = {Integrating neural and decision sciences: Convergence and constraints}, Journal = {Journal of Marketing Research}, Volume = {46}, Number = {1}, Pages = {14-17}, Publisher = {SAGE Publications}, Year = {2009}, Month = {January}, url = {http://dx.doi.org/10.1509/jmkr.46.1.14}, Doi = {10.1509/jmkr.46.1.14}, Key = {fds338566} } @article{fds326246, Author = {Bettman, JR and Prelec, D and Yoon, C}, Title = {Consumer Neuroscience: Current State of Knowledge and Future Research Directions}, Journal = {ADVANCES IN CONSUMER RESEARCH, VOL XXXVI}, Volume = {36}, Pages = {817-817}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {McGill, AL and Shavitt, S}, Year = {2009}, Month = {January}, Key = {fds326246} } @article{fds270572, Author = {Payne, JW and Samper, A and Bettman, JR and Luce, MF}, Title = {Boundary conditions on unconscious thought in complex decision making.}, Journal = {Psychological science}, Volume = {19}, Number = {11}, Pages = {1118-1123}, Year = {2008}, Month = {November}, url = {http://www.ncbi.nlm.nih.gov/pubmed/19076483}, Abstract = {Should individuals delegate thinking about complex choice problems to the unconscious? We tested two boundary conditions on this suggestion. First, we found that in a decision environment similar to those studied previously, self-paced conscious thought and unconscious thought had similar advantages over conscious thought constrained to a long fixed time interval in terms of identifying the option with the highest number of positive outcomes. Second, we found that self-paced conscious thought performed better than unconscious thought in a second decision environment where performance depended to a greater extent on magnitudes of the attributes. Thus, we argue that it is critical to take into account the interaction of forms of processing with task demands (choice environments) when considering how to approach complex choice problems.}, Doi = {10.1111/j.1467-9280.2008.02212.x}, Key = {fds270572} } @article{fds270583, Author = {Amaldoss, W and Bettman, JR and Payne, JW}, Title = {Biased but efficient: An investigation of coordination facilitated by asymmetric dominance}, Journal = {Marketing Science}, Volume = {27}, Number = {5}, Pages = {903-921}, Publisher = {Institute for Operations Research and the Management Sciences (INFORMS)}, Year = {2008}, Month = {September}, ISSN = {0732-2399}, url = {http://dx.doi.org/10.1287/mksc.1070.0352}, Abstract = {In several marketing contexts, strategic complementarity between the actions of individual players demands that players coordinate their decisions to reach efficient outcomes. Yet coordination failure is a common occurrence. We show that the well-established psychological phenomenon of asymmetric dominance can facilitate coordination in two experiments. Thus, we demonstrate a counterintuitive result: A common bias in individual decision making can help players to coordinate their decisions to obtain efficient outcomes. Further, limited steps of thinking alone cannot account for the observed asymmetric dominance effect. The effect appears to be due to increased psychological attractiveness of the dominating strategy, with our estimates of the incremental attractiveness ranging from 3%-6%. A learning analysis further clarifies that asymmetric dominance and adaptive learning can guide players to an efficient outcome. © 2008 INFORMS.}, Doi = {10.1287/mksc.1070.0352}, Key = {fds270583} } @article{fds270571, Author = {Bettman, JR and Luce, MF and Payne, JW}, Title = {Preference construction and preference stability: Putting the pillow to rest}, Journal = {Journal of Consumer Psychology}, Volume = {18}, Number = {3}, Pages = {170-174}, Publisher = {WILEY}, Year = {2008}, Month = {July}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/j.jcps.2008.04.003}, Abstract = {We advocate a different approach to the important questions that Simonson raises regarding preference construction. First, we argue that existing literature both acknowledges and addresses preference stability. In particular, we show that stable preferences are not incompatible with theories of preference construction. We note that construction can influence experienced utility as well as prediction of preference and argue that a careful analysis of stability must allow for contextual influences in both these domains. Finally, we note that Simonson's notion of 'inherent' preferences is unclear, and we argue that a better way to take up this important challenge is through existing literatures providing insights into conditions leading to preference stability. © 2008.}, Doi = {10.1016/j.jcps.2008.04.003}, Key = {fds270571} } @article{fds270570, Author = {Tanner, RJ and Ferraro, R and Chartrand, TL and Bettman, JR and Van Baaren, R}, Title = {Of chameleons and consumption: The impact of mimicry on choice and preferences}, Journal = {Journal of Consumer Research}, Volume = {34}, Number = {6}, Pages = {754-766}, Publisher = {Oxford University Press (OUP)}, Year = {2008}, Month = {April}, ISSN = {0093-5301}, url = {http://dx.doi.org/10.1086/522322}, Abstract = {This article investigates the effect of mimicry on consumer product consumption and appraisal. We propose and test two paths via which mimicry may influence product preferences. In the mimicking consumer path, we suggest that individuals automatically mimic the consumption behaviors of other people and that such mimicry then affects preferences toward the product(s) consumed. In the mimicked consumer path, we argue that being mimicked leads to increased prosociality, which affects preferences for products presented in dyadic interactions. Three studies confirm the two paths and suggest that mimicry can indeed influence product preferences. © 2007 by Journal of Consumer Research, Inc. All rights reserved.}, Doi = {10.1086/522322}, Key = {fds270570} } @article{fds270540, Author = {Payne, JW and Bettman, JR}, Title = {Walking with the Scarecrow: The Information-Processing Approach to Decision Research}, Pages = {110-132}, Publisher = {BLACKWELL PUBLISHING LTD}, Year = {2008}, Month = {January}, url = {http://dx.doi.org/10.1002/9780470752937.ch6}, Doi = {10.1002/9780470752937.ch6}, Key = {fds270540} } @article{fds270569, Author = {Zemack-Rugar, Y and Bettman, JR and Fitzsimons, GJ}, Title = {The effects of nonconsciously priming emotion concepts on behavior.}, Journal = {Journal of personality and social psychology}, Volume = {93}, Number = {6}, Pages = {927-939}, Year = {2007}, Month = {December}, ISSN = {0022-3514}, url = {http://www.ncbi.nlm.nih.gov/pubmed/18072846}, Abstract = {Current empirical evidence regarding nonconsciously priming emotion concepts is limited to positively versus negatively valenced affect. This article demonstrates that specific, equally valenced emotion concepts can be nonconsciously activated, remain inaccessible to conscious awareness, and still affect behavior in an emotion-specific fashion. In Experiment 1A, participants subliminally primed with guilty emotion adjectives showed lower indulgence than did participants subliminally primed with sad emotion adjectives; even after the addition of a 5-min time delay, these results were replicated in Experiment 1B. Participants in the different priming conditions showed no differences in their subjective emotion ratings and were unaware of the emotion prime or concept activation. Experiments 2A and 2B replicated these findings using a helping measure, demonstrating that individuals primed with guilt adjectives show more helping than do individuals primed with sadness adjectives. In all studies, effects were moderated by individuals' specific emotion-response habits and characteristics.}, Doi = {10.1037/0022-3514.93.6.927}, Key = {fds270569} } @article{fds270566, Author = {Cavanaugh, LA and Bettman, JR and Luce, MF and Payne, JW}, Title = {Appraising the appraisal-tendency framework}, Journal = {Journal of Consumer Psychology}, Volume = {17}, Number = {3}, Pages = {169-173}, Publisher = {WILEY}, Year = {2007}, Month = {January}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/S1057-7408(07)70024-4}, Abstract = {This article considers the consumer research implications of the Appraisal-Tendency Framework (ATF; Han, Lerner, & Keltner, 2007). This article outlines how the ATF approach could be applied to sequential consumer choices (e.g., effects of emotional responses to stockouts on later decisions) and high-stakes decisions (e.g., medical decisions). This article also proposes several areas in which the ATF might be extended: examining complex sequences of choices with emotional consequences, considering how incidental and integral emotions interact, characterizing how both evaluative and regulatory mechanisms may influence the effects of emotion on judgment and choice, and extending the range of positive emotions and appraisal dimensions considered. Copyright © 2007, Lawrence Erlbaum Associates, Inc.}, Doi = {10.1016/S1057-7408(07)70024-4}, Key = {fds270566} } @article{fds270567, Author = {Wood, SL and Bettman, JR}, Title = {Predicting happiness: How normative feeling rules influence (and even reverse) durability bias}, Journal = {Journal of Consumer Psychology}, Volume = {17}, Number = {3}, Pages = {188-201}, Publisher = {WILEY}, Year = {2007}, Month = {January}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/S1057-7408(07)70028-1}, Abstract = {Consumers' purchase decisions are often influenced by a simple assessment of how long they expect an anticipated purchase (e.g., buying a sports car or a new outfit) will make them happy. Unfortunately, affective forecasts are prone to durability bias (i.e., the overestimation of the duration of felt emotions in response to a future event). Here, this article suggests that normative beliefs, or "feeling rules," often underlie emotion forecasts. This account suggests that affective forecasts can be influenced by external normative communications and that conditions exist where affect duration may be underestimated rather than overestimated - thus demonstrating a reversal of durability bias. Such reversals occur when existing norms advocate attenuated emotional responses (e.g., one should not be overly impacted by minor setbacks or small imperfections). This article discusses how marketers can influence consumers' happiness forecasts by modifying salient norms for consumer groups or product categories. Copyright © 2007, Lawrence Erlbaum Associates, Inc.}, Doi = {10.1016/S1057-7408(07)70028-1}, Key = {fds270567} } @article{fds270568, Author = {Wyer, RS and Shavitt, S and Aaker, J and Childers, T and Kardes, FR and Peracchio, LA and Adaval, R and Fazio, R and Keller, PA and Pham, M and Alba, JW and Gorn, GJ and Lee, AY and Posavac, S and Albarracin, D and Greenwald, AG and Lutz, RJ and Priester, J and Barone, M and Haugtvedt, CP and Lynch, JG and Rao, A and Batra, R and Heath, T and Maheswaran, D and Schumann, DW and Bearden, W and Herr, P and Mantel, S and Schwarz, N and Bettman, J and Hoch, SJ and McAlister, L and Sengupta, J and Brendl, M and Houston, M and McGill, AL and Shimp, TA and Burnkrant, R and Huber, J and Menon, G and Shiv, B and Chaiken, S and Iacobucci, D and Meyers-Levy, J and Shrum, LJ and Chakrvarti, D and Janiszewski, C and Mick, DG and Simonson, I and Chattopadhyay, A and Johar, G and Mitchell, A and Viswanathan, M and Chernev, A and John, DR and Mowen, J and White, TB}, Title = {Research Dialogue}, Journal = {Journal of Consumer Psychology}, Volume = {16}, Number = {3}, Pages = {203-204}, Publisher = {WILEY}, Year = {2006}, Month = {January}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1207/s15327663jcp1603_1}, Doi = {10.1207/s15327663jcp1603_1}, Key = {fds270568} } @article{fds270564, Author = {Escalas, JE and Bettman, JR}, Title = {Self-construal, reference groups, and brand meaning}, Journal = {Journal of Consumer Research}, Volume = {32}, Number = {3}, Pages = {378-389}, Publisher = {Oxford University Press (OUP)}, Year = {2005}, Month = {December}, ISSN = {0093-5301}, url = {http://dx.doi.org/10.1086/497549}, Abstract = {We propose that consumers purchase brands in part to construct their self-concepts and, in so doing, form self-brand connections. We focus on reference groups as a source of brand meaning. Results from two studies show that brands with images consistent with an ingroup enhance self-brand connections for all consumers, whereas brands with images that are consistent with an outgroup have a stronger negative effect on independent versus interdependent consumers. We propose that this differential effect is due to stronger self-differentiation goals for consumers with more independent self-concepts. We also find greater effects for more symbolic than for less symbolic brands. © 2005 by JOURNAL OF CONSUMER RESEARCH, Inc.}, Doi = {10.1086/497549}, Key = {fds270564} } @article{fds270565, Author = {Shiv, B and Bechara, A and Levin, I and Alba, JW and Bettman, JR and Dube, L and Isen, A and Mellers, B and Smidts, A and Grant, SJ and Mcgraw, AP}, Title = {Decision neuroscience}, Journal = {Marketing Letters}, Volume = {16}, Number = {3-4}, Pages = {375-386}, Publisher = {Springer Nature}, Year = {2005}, Month = {December}, ISSN = {0923-0645}, url = {http://dx.doi.org/10.1007/s11002-005-5899-8}, Abstract = {This article presents an introduction to and analysis of an emerging area of research, namely decision neuroscience, whose goal is to integrate research in neuroscience and behavioral decision making. The article includes an exposition of (1) how the exponential accumulation of knowledge in neuroscience can potentially enrich research on decision making, (2) the range of techniques in neuroscience that can be used to shed light on various decision making phenomena, (3) examples of potential research in this emerging area, and (4) some of the challenges readers need to be cognizant of while venturing into this new area of research. © 2005 Springer Science + Business Media, Inc.}, Doi = {10.1007/s11002-005-5899-8}, Key = {fds270565} } @article{fds270562, Author = {Ferraro, R and Shiv, B and Bettman, JR}, Title = {Let us eat and drink, for tomorrow we shall die: Effects of mortality salience and self-esteem on self-regulation in consumer choice}, Journal = {Journal of Consumer Research}, Volume = {32}, Number = {1}, Pages = {65-75}, Publisher = {Oxford University Press (OUP)}, Year = {2005}, Month = {June}, ISSN = {0093-5301}, url = {http://dx.doi.org/10.1086/429601}, Abstract = {We examine how making mortality salient affects consumer choices. We develop a new theoretical framework predicting when consumer behaviors will be more (less) indulgent when mortality is salient, arguing that individuals focus more of their limited self-regulatory resources on domains that are important sources of self-esteem and less on domains that are not important sources. In two domains, food choice and charitable donations/socially conscious consumer behaviors, high mortality salience led to less indulgent choices among participants for whom that domain was an important source of esteem and more indulgent choices for participants for whom the domain was not an important esteem source. © 2005 by JOURNAL OF CONSUMER RESEARCH, Inc.}, Doi = {10.1086/429601}, Key = {fds270562} } @article{fds270563, Author = {Shirai, M and Bettman, JR}, Title = {Consumer expectations concerning timing and depth of the next deal}, Journal = {Psychology and Marketing}, Volume = {22}, Number = {6}, Pages = {457-472}, Publisher = {WILEY}, Year = {2005}, Month = {June}, ISSN = {0742-6046}, url = {http://dx.doi.org/10.1002/mar.20068}, Abstract = {In this article, deal expectation is defined as the expected length of time to the next deal that is similar to or better than the current deal (ETND). It is argued that ETND influences price evaluations in addition to any effect of the perceived difference between the retail price and the consumer's internal reference price (PPD). Two studies were conducted by manipulating dealing patterns over time. Results showed that ETND was affected by past dealing patterns and by evaluation of the current deal relative to the past. ETND becomes more important when the current deal is rather unexpected than when it is the same as or similar to past dealing patterns in terms of its discount depth. Also, ETND influenced price evaluations as well as PPD. © 2005 Wiley Periodicals, Inc.}, Doi = {10.1002/mar.20068}, Key = {fds270563} } @article{fds270561, Author = {Escalas, JE and Bettman, JR}, Title = {You Are What They Eat: The Influence of Reference Groups on Consumers' Connections to Brands}, Journal = {Journal of Consumer Psychology}, Volume = {13}, Number = {3}, Pages = {339-348}, Publisher = {WILEY}, Year = {2003}, Month = {January}, url = {http://dx.doi.org/10.1207/S15327663JCP1303_14}, Abstract = {The set of associations consumers have about a brand is an important component of brand equity. In this article, we focus on reference groups as a source of brand associations, which can be linked to one's mental representation of self to meet self-verification or self-enhancement goals. We conceptualize this linkage at an aggregate level in terms of self-brand connections, that is, the extent to which individuals have incorporated a brand into their self-concept. In 2 studies, we show that brands used by member groups and aspiration groups can become connected to consumers' mental representation of self as they use these brands to define and create their self-concepts. Results from Experiment 1 show that the degree to which member group and aspiration group usage influences individual self-brand connections is contingent on the degree to which the individual belongs to a member group or wishes to belong to an aspiration group. In Experiment 2, we found that for individuals with self-enhancement goals, aspiration group brand use has a greater impact on self-brand connections; for individuals with self-verification goals, on the other hand, member group use has a greater impact.}, Doi = {10.1207/S15327663JCP1303_14}, Key = {fds270561} } @article{fds270560, Author = {Luce, MF and Payne, JW and Bettman, JR}, Title = {Coping with Unfavorable Attribute Values in Choice.}, Journal = {Organizational behavior and human decision processes}, Volume = {81}, Number = {2}, Pages = {274-299}, Year = {2000}, Month = {March}, ISSN = {0749-5978}, url = {http://www.ncbi.nlm.nih.gov/pubmed/10706817}, Abstract = {This paper examines how decision makers cope when faced with trade-offs between a higher quality alternative and a lower price alternative in situations where both alternatives involve relatively unfavorable versus relatively favorable values for quality. We hypothesize that choices between alternatives defined by unfavorable quality values will generate negative emotion, resulting in emotion-focused coping behavior. Choosing the higher quality alternative (i.e., maximizing the quality attribute in choice) appears to function as a coping mechanism in these situations. These apparently coping-motivated choice effects are found even after methods are implemented to control for more cognitive factors associated with manipulations of quality-attribute value, such as the possibility that unfavorable attribute values are associated with increased attribute ranges and therefore increased relative importance for quality. Copyright 2000 Academic Press.}, Doi = {10.1006/obhd.1999.2872}, Key = {fds270560} } @article{fds270559, Author = {Luce, MF and Bettman, JR and Payne, JW}, Title = {Attribute Identities Matter: Subjective Perceptions of Attribute Characteristics}, Journal = {Marketing Letters}, Volume = {11}, Number = {2}, Pages = {103-116}, Year = {2000}, Month = {January}, url = {http://dx.doi.org/10.1023/A:1008159022055}, Abstract = {Recent research indicates that attributes vary along multiple dimensions with implications for how trade-offs are resolved during choice. We present an exploratory study of the dimensionality underlying naïve subjects' ratings of attributes on the characteristics commonly discussed in the literature on tradeoff resolution and decision difficulty. Factor analysis of attribute characteristic assessments indicates that subjects view decision attributes in a multi-dimensional fashion, including an importance/loss aversion dimension, an emotional potential/protection from tradeoffs dimension, and a cognitive difficulty dimension. These results suggest that a one-dimensional measure of attribute characteristics, such as a standard attribute importance rating, may obscure some factors determining individual responses to attributes during decision processing. However, the results also suggest that developing a relatively succinct set of scales in order to characterize the dimensions along which subjects respond to attributes is a viable goal for future research.}, Doi = {10.1023/A:1008159022055}, Key = {fds270559} } @article{fds270557, Author = {Luce, MF and Payne, JW and Bettman, JR}, Title = {Emotional trade-off difficulty and choice}, Journal = {Journal of Marketing Research}, Volume = {36}, Number = {2}, Pages = {143-159}, Publisher = {JSTOR}, Year = {1999}, Month = {January}, url = {http://dx.doi.org/10.2307/3152089}, Abstract = {In this article, the authors explore whether choice patterns are sensitive to the potential of relevant trade-offs to elicit negative emotion. Across three experiments, decision makers increasingly use a choice strategy that maximizes quality at the expense of some currency (usually price) when the quality attribute is rated as more inherently emotion-laden (Experiment 1) or involves losses rather than gains (Experiments 2 and 3). These emotional trade-off difficulty effects on choice are obtained even after controlling for effects that are attributable to subjects' relative importance weights for the quality versus currency attributes. A fourth experiment validates that tasks requiring losses (versus gains) on quality attributes are assessed as particularly emotion-laden by naïve subjects. Overall, it appears that coping with potentially emotion-laden choice trade-offs is one factor influencing consumer choice strategies. Thus, emotional trade-off difficulty is a factor that marketers should consider when attempting to predict and explain consumer choice patterns. These conclusions are consistent with recent research that argues that avoiding or otherwise coping with negative emotion is an important goal that guides decision behavior (e.g., Larrick 1993; Luce, Bettman, and Payne 1997; Simonson 1992).}, Doi = {10.2307/3152089}, Key = {fds270557} } @article{fds270558, Author = {Payne, JW and Bettman, JR and Schkade, DA}, Title = {Measuring Constructed Preferences: Towards a Building Code}, Journal = {Journal of Risk and Uncertainty}, Volume = {19}, Number = {1-3}, Pages = {243-270}, Year = {1999}, Month = {January}, url = {http://dx.doi.org/10.1023/a:1007843931054}, Abstract = {A "building code" for preference measurement is needed in a world in which many expressions of preference are constructed when people are asked a valuation question. Construction of preferences means that preference measurement is best viewed as architecture (building a set of values) rather than as archaeology (uncovering existing values). We describe potential faults in the process of preference construction, offer guidelines for measuring constructed preferences (a "building code") to mitigate these faults, and discuss how the code must be sensitive to the purpose of the valuation (design vs. prediction).}, Doi = {10.1023/a:1007843931054}, Key = {fds270558} } @article{fds270556, Author = {Bettman, JR and Luce, MF and Payne, JW}, Title = {Constructive consumer choice processes}, Journal = {Journal of Consumer Research}, Volume = {25}, Number = {3}, Pages = {187-217}, Publisher = {Oxford University Press (OUP)}, Year = {1998}, Month = {January}, url = {http://dx.doi.org/10.1086/209535}, Abstract = {Consumer decision making has been a focal interest in consumer research, and consideration of current marketplace trends (e.g., technological change, an information explosion) indicates that this topic will continue to be critically important. We argue that consumer choice is inherently constructive. Due to limited processing capacity, consumers often do not have well-defined existing preferences, but construct them using a variety of strategies contingent on task demands. After describing constructive choice, consumer decision tasks, and decision strategies, we provide an integrative framework for understanding constructive choice, review evidence for constructive consumer choice in light of that framework, and identify knowledge gaps that suggest opportunities for additional research.}, Doi = {10.1086/209535}, Key = {fds270556} } @article{fds270555, Author = {Luce, MF and Bettman, JR and Payne, JW}, Title = {Choice processing in emotionally difficult decisions.}, Journal = {Journal of experimental psychology. Learning, memory, and cognition}, Volume = {23}, Number = {2}, Pages = {384-405}, Year = {1997}, Month = {March}, ISSN = {0278-7393}, url = {http://www.ncbi.nlm.nih.gov/pubmed/9080010}, Abstract = {Choice conflicts between one's important values may cause negative emotion. This article extends the standard effort-accuracy approach to explaining task influences on decision processing by arguing that coping goals will interact with effort minimization and accuracy maximization goals for negatively emotion-laden decision tasks. These coping goals may involve both a desire to process in a thorough, accurate manner and a desire to avoid particularly distressing aspects of processing. On the basis of this extended framework, the authors hypothesized and found in 3 experiments that decision processing under increasing negative emotion both becomes more extensive and proceeds more by focusing on one attribute at a time. In particular, increased negative emotion leads to more attribute-based processing at the beginning of the decision process. The results are inconsistent with views that negative emotion acts only as an incentive or only as a source of decision complexity.}, Doi = {10.1037//0278-7393.23.2.384}, Key = {fds270555} } @article{fds270554, Author = {Payne, JW and Bettman, JR and Luce, MF}, Title = {When time is money: Decision behavior under opportunity-cost time pressure}, Journal = {Organizational Behavior and Human Decision Processes}, Volume = {66}, Number = {2}, Pages = {131-152}, Publisher = {Elsevier BV}, Year = {1996}, Month = {January}, url = {http://dx.doi.org/10.1006/obhd.1996.0044}, Abstract = {Decison-making dilemmas can arise because errors may result either from deciding too soon or from delaying decisions too long. Delay can result in lost opportunities or reductions in payoffs from the most accurate decision. This paper investigates decision processes in environments where there is time stress due to the opportunity cost of delaying decisions. First, using computer simulation, the relative accuracy of alternative decision strategies is examined in environments that differ in terms of the levels of opportunity cost of delay. The lexicographic choice rule is shown to be a very attractive decision process in situations where there is opportunity-cost time pressure. Two experiments test the adaptivity of actual decision behavior to the presence or absence of opportunity-cost time pressure along with variations in goals (accuracy emphasized vs. effort savings emphasized), dispersion in probabilities or weights across the outcomes of the choice options, and the degree of correlation among the outcomes. Subjects were generally adaptive to opportunity-cost time pressure. However, failures in adaptivity were identified when choice environment properties with conflicting implications for adaptation were present simultaneously. In particular, under opportunity-cost time pressure, subjects received a lower expected payoff when the goal was to emphasize choice accuracy than when the goal was to emphasize savings in effort. The question of when adaptivity in decision making might fail is discussed, © 1996 Academic Press, Inc.}, Doi = {10.1006/obhd.1996.0044}, Key = {fds270554} } @article{fds270552, Author = {Payne, JW and Bettman, JR and Johnson, EJ and Luce, MF}, Title = {An Information Processing Perspective on Choice}, Journal = {Psychology of Learning and Motivation - Advances in Research and Theory}, Volume = {32}, Number = {C}, Pages = {137-175}, Publisher = {Elsevier}, Year = {1995}, Month = {January}, ISSN = {0079-7421}, url = {http://dx.doi.org/10.1016/S0079-7421(08)60309-6}, Abstract = {This chapter discusses that people use a variety of strategies to solve decision problems, and it depends on the properties of the choice task as to which strategies they use. Selecting a particular strategy, or deciding how to decide, results from a trade-off between desires for maximal accuracy and minimal effort. Finally, although the use of simplifying strategies can sometimes lead to errors, people often are adaptive in their use of choice strategies: if not always optimal, they are often intelligent decision makers. Studies also support a theme of much recent decision research that preferences for objects of any complexity are often constructed not merely revealed-in the generation of a response to a judgment or choice task. It suggests that cognitive effort and coping with emotions play a role in understanding how people construct responses to contingent valuation questions, which are increasingly being used to guide public policy decisions. Studies of decision behavior have been enriched by the concepts and methods of cognitive psychology. Ideas about the topics of contingent strategy selection, constructive preferences, and the effects of emotion on information processing during choice can enrich research in other areas of cognition. © 1995, Academic Press Inc.}, Doi = {10.1016/S0079-7421(08)60309-6}, Key = {fds270552} } @article{fds311873, Author = {Payne, JW and Bettmanm, JR}, Title = {The costs and benefits of alternative measures of search behavior: Comments on Böckenholt and Hynan}, Journal = {Journal of Behavioral Decision Making}, Volume = {7}, Number = {2}, Pages = {119-122}, Publisher = {WILEY}, Year = {1994}, Month = {January}, ISSN = {0894-3257}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1994NG86600003&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1002/bdm.3960070204}, Key = {fds311873} } @article{fds311866, Author = {Sujan, M and Bettman, JR and Baumgartner, H}, Title = {Influencing Consumer Judgments Using Autobiographical Memories: A Self-Referencing Perspective}, Journal = {Journal of Marketing Research}, Volume = {30}, Number = {4}, Pages = {422-422}, Publisher = {JSTOR}, Year = {1993}, Month = {November}, ISSN = {0022-2437}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1993MG96600004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.2307/3172688}, Key = {fds311866} } @article{fds270553, Author = {Bettman, JR and Johnson, EJ and Luce, MF and Payne, JW}, Title = {Correlation, Conflict, and Choice}, Journal = {Journal of Experimental Psychology: Learning, Memory, and Cognition}, Volume = {19}, Number = {4}, Pages = {931-951}, Publisher = {American Psychological Association (APA)}, Year = {1993}, Month = {January}, ISSN = {0278-7393}, url = {http://dx.doi.org/10.1037/0278-7393.19.4.931}, Abstract = {We examined the degree to which individuals adapt their decision processes to the degree of interattribute correlation and conflict characterizing a decision problem. On the basis of an effort-accuracy framework for adaptive decision making, we predicted that the more negatively correlated the attribute structure, the more people will use strategies that process much of the relevant information and make trade-offs. A computer simulation study supported these predictions, and two experiments using process-tracing techniques to monitor information acquisition indicated that individuals did indeed respond to interattribute correlation by shifting their processing strategies in ways that are adaptive according to the effort-accuracy framework. In particular, they faced conflict rather than avoided it and generally processed more information, were less selective, and showed more alternative-based processing in negatively correlated environments.}, Doi = {10.1037/0278-7393.19.4.931}, Key = {fds270553} } @article{fds311875, Author = {BETTMAN, JR}, Title = {THE DECISION-MAKER WHO CAME IN FROM THE COLD}, Journal = {ADVANCES IN CONSUMER RESEARCH}, Volume = {20}, Pages = {7-11}, Publisher = {ASSOC CONSUMER RESEARCH}, Year = {1993}, Month = {January}, ISSN = {0098-9258}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1993LM67400002&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Key = {fds311875} } @article{fds270550, Author = {Payne, JW and Bettman, JR and Coupey, E and Johnson, EJ}, Title = {A constructive process view of decision making: Multiple strategies in judgment and choice}, Journal = {Acta Psychologica}, Volume = {80}, Number = {1-3}, Pages = {107-141}, Publisher = {Elsevier BV}, Year = {1992}, Month = {January}, ISSN = {0001-6918}, url = {http://dx.doi.org/10.1016/0001-6918(92)90043-D}, Abstract = {A viewpoint that has recently emerged in decision research is that preferences for objects of any complexity are often constructed - not merely revealed - in generating a response to a judgement or choice task. This paper reviews a program of research that traces the constructiveness of preferences to the use of multiple strategies in decision making, contingent on task demands. It is argued that individuals often build strategies opportunistically, changing their processing on the spot depending upon the information they encounter during the course of solving the decision problem. © 1992.}, Doi = {10.1016/0001-6918(92)90043-D}, Key = {fds270550} } @article{fds270551, Author = {Payne, JW and Bettman, JR and Johnson, EJ}, Title = {Behavioral decision research: A constructive processing perspective}, Journal = {Annual Review of Psychology}, Volume = {43}, Number = {1}, Pages = {87-131}, Publisher = {ANNUAL REVIEWS}, Year = {1992}, Month = {January}, ISSN = {0066-4308}, url = {http://dx.doi.org/10.1146/annurev.ps.43.020192.000511}, Doi = {10.1146/annurev.ps.43.020192.000511}, Key = {fds270551} } @article{fds311857, Author = {Baumgartner, H and Sujan, M and Bettman, JR}, Title = {Autobiographical Memories, Affect, and Consumer Information Processing}, Journal = {Journal of Consumer Psychology}, Volume = {1}, Number = {1}, Pages = {53-82}, Publisher = {Wiley}, Year = {1992}, Month = {January}, ISSN = {1057-7408}, url = {http://dx.doi.org/10.1016/S1057-7408(08)80045-9}, Abstract = {The results of three experiments suggest that consumers' autobiographical memories involving products and product usage experiences are affectively charged. Furthermore, the three experiments demonstrate that the retrieval of autobiographical memories impacts information processing. When autobiographical memories are evoked, there is reduced analysis of product information. There is also clear evidence that cuing autobiographical memories influences ad evaluations. Support for the notion that the affect generated by cuing autobiographical memories influences brand evaluations is weaker. Also, the results demonstrate that autobiographical memories are naturally and spontaneously evoked in response to some types of ads and generate feelings of empathy for the characters and situations in the ad. Thus, together the experiments suggest an avenue for impacting consumer judgments that has not been investigated previously. © 1992, Lawrence Erlbaum Associates, Inc.. All rights reserved.}, Doi = {10.1016/S1057-7408(08)80045-9}, Key = {fds311857} } @article{fds270549, Author = {Sujan, H and Sujan, M and Bettman, JR}, Title = {The practical know-how of selling: Differences in knowledge content between more-effective and less-effective performers}, Journal = {Marketing Letters}, Volume = {2}, Number = {4}, Pages = {367-378}, Publisher = {Springer Nature America, Inc}, Year = {1991}, Month = {November}, ISSN = {0923-0645}, url = {http://dx.doi.org/10.1007/BF00664223}, Abstract = {Results of both cross-sectional and longitudinal studies of salespeople indicate that more effective and less effective salespeople differ systematically in their knowledge of sales strategies, and to a lesser extent in their knowledge of customer characteristics. For the sales situation examined, more effective salespeople use specific, problem solving-oriented strategies to sell to customers and underlying, functional characteristics to describe customers; less effective salespeople use global, relationship-oriented strategies to sell to customers and surface structure, less functional characteristics to describe customers. © 1991 Kluwer Academic Publishers.}, Doi = {10.1007/BF00664223}, Key = {fds270549} } @article{fds270546, Author = {Bettman, JR and Johnson, EJ and Payne, JW}, Title = {A componential analysis of cognitive effort in choice}, Journal = {Organizational Behavior and Human Decision Processes}, Volume = {45}, Number = {1}, Pages = {111-139}, Publisher = {Elsevier BV}, Year = {1990}, Month = {January}, ISSN = {0749-5978}, url = {http://dx.doi.org/10.1016/0749-5978(90)90007-V}, Abstract = {We examine the effort required to execute decision strategies and propose a set of elementary information processes (EIPs) (e.g., reads, additions, comparisons) as a common language for describing these strategies. Based upon these component processes, a model for measuring the effort required to execute a decision strategy is proposed which suggests that effort is a weighted sum of EIPs. We test several variants of this model by attempting to predict decision latencies and subjective reports of effort. The proposed weighted EIP model provides good predictions for response time and subjective effort, and estimates of the time and effort associated with each EIP seem plausible and consistent with those found in other cognitive tasks. The time and effort required by each EIP do not vary substantially across rules; however, there are significant individual differences. On balance, the EIP approach to conceptualizing and measuring the effort of executing a choice strategy receives strong support. © 1990.}, Doi = {10.1016/0749-5978(90)90007-V}, Key = {fds270546} } @article{fds270548, Author = {Payne, JW and Johnson, EJ and Bettman, JR and Coupey, E}, Title = {Understanding Contingent Choice: A Computer Simulation Approach}, Journal = {IEEE Transactions on Systems, Man and Cybernetics}, Volume = {20}, Number = {2}, Pages = {296-309}, Publisher = {Institute of Electrical and Electronics Engineers (IEEE)}, Year = {1990}, Month = {January}, url = {http://dx.doi.org/10.1109/21.52541}, Abstract = {When making choices, people use a variety of information processing strategies, contingent upon a number of task and context variables. An approach to investigating contingent decision behavior using an effort/accuracy framework, production system modeling of decision strategies, and Monte-Carlo simulation to explore the interactions of task properties with decision heuristics (strategies) is illustrated. The simulation results suggest that the contingent use of choice heuristics may often yield relatively high levels of decision accuracy with substantial savings in effort. The paper ends with a discussion of how the use of heuristics may vary during the course of the decision episode as the structure of the task is learned. In addition, ways to opportunistically exploit the task structure to simplify processing while still producing good decisions are identified. © 1990 IEEE}, Doi = {10.1109/21.52541}, Key = {fds270548} } @article{fds311858, Author = {Creyer, EH and Bettman, JR and Payne, JW}, Title = {The Impact of accuracy and effort feedback and goals on adaptive decision behavior}, Journal = {Journal of Behavioral Decision Making}, Volume = {3}, Number = {1}, Pages = {1-16}, Publisher = {WILEY}, Year = {1990}, Month = {January}, ISSN = {0894-3257}, url = {http://dx.doi.org/10.1002/bdm.3960030102}, Abstract = {This paper examines the impact of accuracy feedback, effort feedback, and emphasis on either a goal of maximizing accuracy relative to effort or minimizing effort relative to accuracy on decision processes. Feedback on the accuracy of decisions leads to more normative‐like processing of information and improved performance only in the most difficult problems, i.e., decisions with low dispersion in attribute weights. Explicit effort feedback has almost no impact on processing or performance. The impact of the goal manipulation on decision processes was found to be consistent with the shift in strategies predicted by an effort/accuracy model of strategy selection. In particular, a goal of emphasizing accuracy led to more normative‐like processing, while emphasis on effort led to less extensive, more selective, and more attribute‐based processing and poorer performance. These results provide perhaps the clearest evidence to date of the effect of goals on processing differences. Complex interactive relationships between types of feedback and goal structures suggest the need for additional study of feedback and goals on adaptive decision behavior. Copyright © 1990 John Wiley & Sons, Ltd.}, Doi = {10.1002/bdm.3960030102}, Key = {fds311858} } @article{fds326254, Author = {Sujan, M and Bettman, JR}, Title = {The Effects of Brand Positioning Strategies on Consumers' Brand and Category Perceptions: Some Insights from Schema Research}, Journal = {Journal of Marketing Research}, Volume = {26}, Number = {4}, Pages = {454-454}, Publisher = {JSTOR}, Year = {1989}, Month = {November}, url = {http://dx.doi.org/10.2307/3172765}, Doi = {10.2307/3172765}, Key = {fds326254} } @article{fds311868, Author = {Sujan, H and Sujan, M and Bettman, JR}, Title = {Knowledge Structure Differences between More Effective and Less Effective Salespeople}, Journal = {Journal of Marketing Research}, Volume = {25}, Number = {1}, Pages = {81-81}, Publisher = {JSTOR}, Year = {1988}, Month = {February}, ISSN = {0022-2437}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1988L905200008&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.2307/3172927}, Key = {fds311868} } @article{fds270544, Author = {Payne, JW and Bettman, JR and Johnson, EJ}, Title = {Adaptive Strategy Selection in Decision Making}, Journal = {Journal of Experimental Psychology: Learning, Memory, and Cognition}, Volume = {14}, Number = {3}, Pages = {534-552}, Publisher = {American Psychological Association (APA)}, Year = {1988}, Month = {January}, ISSN = {0278-7393}, url = {http://dx.doi.org/10.1037/0278-7393.14.3.534}, Abstract = {The role of effort and accuracy in the adaptive use of decision processes is examined. A computer simulation using the concept of elementary information processes identified heuristic choice strategies that approximate the accuracy of normative procedures while saving substantial effort. However, no single heuristic did well across all task and context conditions. Of particular interest was the finding that under time constraints, several heuristics were more accurate than a truncated normative procedure. Using a process-tracing technique that monitors information acquisition behaviors, two experiments tested how closely the efficient processing patterns for a given decision problem identified by the simulation correspond to the actual processing behavior exhibited by subjects. People appear highly adaptive in responding to changes in the structure of the available alternatives and to the presence of time pressure. In general, actual behavior corresponded to the general patterns of efficient processing identified by the simulation. Finally, learning of effort and accuracy trade-offs are discussed.}, Doi = {10.1037/0278-7393.14.3.534}, Key = {fds270544} } @article{fds270547, Author = {Johnson, EJ and Payne, JW and Bettman, JR}, Title = {Information displays and preference reversals}, Journal = {Organizational Behavior and Human Decision Processes}, Volume = {42}, Number = {1}, Pages = {1-21}, Publisher = {Elsevier BV}, Year = {1988}, Month = {January}, ISSN = {0749-5978}, url = {http://dx.doi.org/10.1016/0749-5978(88)90017-9}, Abstract = {Preference reversals occur when a decision maker prefers one option to another in one response mode but reverses that ordering when preferences are elicited in another response mode. We report the results of two experiments which significantly impact the frequency of preference reversals. Specifically, when the probabilities are displayed in a format which appears harder to process, the frequency of reversals is increased. Process-tracing evidence suggests that decision-makers also shifted information processing strategies as a function of information format. We discuss the implications for theories of preference reversals and strategy selection, and for the design of information displays. © 1988.}, Doi = {10.1016/0749-5978(88)90017-9}, Key = {fds270547} } @article{fds311859, Author = {Bettman, JR and Creyer, EH and John, DR and Scott, CA}, Title = {Covariation assessment in rank order data}, Journal = {Journal of Behavioral Decision Making}, Volume = {1}, Number = {4}, Pages = {239-254}, Publisher = {WILEY}, Year = {1988}, Month = {January}, ISSN = {0894-3257}, url = {http://dx.doi.org/10.1002/bdm.3960010404}, Abstract = {Two experiments were conducted to investigate how individuals assess covariation with rank order data. In both studies, subjects were given sets of rank order data, each set consisting of ten items ranked on two characteristics, and were asked to estimate the degree of relationship for each set. Contrary to previous research, subjects' estimates of covariation in this task were quite sensitive to actual levels of correlation in the data and remained unaffected by simple variations in the way rank order data were presented. More importantly, it appeared that this sensitivity to covariation was due likely to the use of a simple heuristic referred to here as the total discrepancy heuristic. These findings are discussed in terms of the availability of simple heuristics in rank‐ordered versus other types of data and the consequences of using such heuristics in decision‐making contexts. Copyright © 1988 John Wiley & Sons, Ltd.}, Doi = {10.1002/bdm.3960010404}, Key = {fds311859} } @article{fds311885, Author = {Bettman, JR and Sujan, M}, Title = {Effects of Framing on Evaluation of Comparable and Noncomparable Alternatives by Expert and Novice Consumers}, Journal = {Journal of Consumer Research}, Volume = {14}, Number = {2}, Pages = {141-141}, Publisher = {Oxford University Press (OUP)}, Year = {1987}, Month = {September}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1987K073400001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/209102}, Key = {fds311885} } @article{fds311874, Author = {Sujan, M and Bettman, JR and Sujan, H}, Title = {Effects of Consumer Expectations on Information Processing in Selling Encounters}, Journal = {Journal of Marketing Research}, Volume = {23}, Number = {4}, Pages = {346-346}, Publisher = {JSTOR}, Year = {1986}, Month = {November}, ISSN = {0022-2437}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1986E548600004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.2307/3151810}, Key = {fds311874} } @article{fds311880, Author = {John, DR and Scott, CA and Bettman, JR}, Title = {Sampling Data for Covariation Assessment: The Effect of Prior Beliefs on Search Patterns}, Journal = {Journal of Consumer Research}, Volume = {13}, Number = {1}, Pages = {38-38}, Publisher = {Oxford University Press (OUP)}, Year = {1986}, Month = {June}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1986C528700004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/209046}, Key = {fds311880} } @article{fds311871, Author = {BETTMAN, JR and PAYNE, JW and STAELIN, R}, Title = {COGNITIVE CONSIDERATIONS IN DESIGNING EFFECTIVE LABELS FOR PRESENTING RISK INFORMATION}, Journal = {JOURNAL OF PUBLIC POLICY & MARKETING}, Volume = {5}, Pages = {1-28}, Publisher = {AMER MARKETING ASSOC}, Year = {1986}, Month = {January}, ISSN = {0743-9156}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1986H318200001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Key = {fds311871} } @article{fds311860, Author = {Bettman, JR and Roedder John and D and Scott, CA}, Title = {covariation assessment by consumers}, Journal = {Journal of Consumer Research}, Volume = {13}, Number = {3}, Pages = {316-326}, Publisher = {Oxford University Press (OUP): Policy R}, Year = {1986}, ISSN = {1537-5277}, Key = {fds311860} } @article{fds338568, Author = {BETTMAN, JR and JOHN, DR and SCOTT, CA}, Title = {CONSUMERS ASSESSMENT OF COVARIATION}, Journal = {ADVANCES IN CONSUMER RESEARCH}, Volume = {11}, Pages = {466-471}, Publisher = {ASSN CONSUMER RES}, Year = {1984}, Month = {January}, Key = {fds338568} } @article{fds311867, Author = {Bettman, JR and Weitz, BA}, Title = {Attributions in the Board Room: Causal Reasoning in Corporate Annual Reports}, Journal = {Administrative Science Quarterly}, Volume = {28}, Number = {2}, Pages = {165-165}, Publisher = {JSTOR}, Year = {1983}, Month = {June}, ISSN = {0001-8392}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1983QS07100001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.2307/2392616}, Key = {fds311867} } @article{fds311881, Author = {Bettman, JR and Park, CW}, Title = {Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis}, Journal = {Journal of Consumer Research}, Volume = {7}, Number = {3}, Pages = {234-234}, Publisher = {Oxford University Press (OUP)}, Year = {1980}, Month = {December}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1980KX79100003&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/208812}, Key = {fds311881} } @article{fds311882, Author = {Bettman, JR and Zins, MA}, Title = {Information Format and Choice Task Effects in Decision Making}, Journal = {Journal of Consumer Research}, Volume = {6}, Number = {2}, Pages = {141-141}, Publisher = {Oxford University Press (OUP)}, Year = {1979}, Month = {September}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1979HQ75200005&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/208757}, Key = {fds311882} } @article{fds311876, Author = {BURKE, M and BELCH, GE and LUTZ, RJ and BETTMAN, JR}, Title = {Affirmative Disclosure In Home Purchasing}, Journal = {Journal of Consumer Affairs}, Volume = {13}, Number = {2}, Pages = {297-310}, Publisher = {WILEY}, Year = {1979}, Month = {January}, ISSN = {0022-0078}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1979JE71700009&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Abstract = {This paper investigates significant gaps in the information available to prospective home buyers as perceived by recent purchasers. The gaps in available information perceived by recent purchasers included the fair value of the house, its structural condition, and the ambience of the neighborhood. It was found that independent or personal sources were used for subjective information while objective data tended to be obtained from marketer‐dominated sources. Copyright © 1979, Wiley Blackwell. All rights reserved}, Doi = {10.1111/j.1745-6606.1979.tb00146.x}, Key = {fds311876} } @article{fds311869, Author = {Bettman, JR}, Title = {Memory Factors in Consumer Choice: A Review}, Journal = {Journal of Marketing}, Volume = {43}, Number = {2}, Pages = {37-37}, Publisher = {SAGE Publications}, Year = {1979}, ISSN = {0022-2429}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1979GW46300005&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.2307/1250740}, Key = {fds311869} } @article{fds311883, Author = {Bettman, JR and Zins, MA}, Title = {Constructive Processes in Consumer Choice}, Journal = {Journal of Consumer Research}, Volume = {4}, Number = {2}, Pages = {75-75}, Publisher = {Oxford University Press (OUP)}, Year = {1977}, Month = {September}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1977DY29100002&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/208682}, Key = {fds311883} } @article{fds311884, Author = {Bettman, JR and Kakkar, P}, Title = {Effects of Information Presentation Format on Consumer Information Acquisition Strategies}, Journal = {Journal of Consumer Research}, Volume = {3}, Number = {4}, Pages = {233-233}, Publisher = {Oxford University Press (OUP)}, Year = {1977}, Month = {March}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1977DB50800007&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/208672}, Key = {fds311884} } @article{fds311879, Author = {Bettman, JR}, Title = {Issues in Designing Consumer Information Environments}, Journal = {Journal of Consumer Research}, Volume = {2}, Number = {3}, Pages = {169-169}, Publisher = {Oxford University Press (OUP)}, Year = {1975}, Month = {December}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1975BB59500003&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/208629}, Key = {fds311879} } @article{fds270545, Author = {Bettman, JR}, Title = {Information integration in consumer risk perception: A comparison of two models of component conceptualization}, Journal = {Journal of Applied Psychology}, Volume = {60}, Number = {3}, Pages = {381-385}, Publisher = {American Psychological Association (APA)}, Year = {1975}, Month = {June}, ISSN = {0021-9010}, url = {http://dx.doi.org/10.1037/h0076623}, Abstract = {Rules used for integrating components of risk into an overall risk rating were examined for 60 undergraduates using N. H. Anderson's 1970 information integration methodology. 30 Ss received stimuli based on a model of risk components developed by J. R. Bettman (1973) and 30 received stimuli based on S. M. Cunningham's (1967) conceptualization. Results indicate that the theoretically expected combination rule, multiplication of components, was not upheld for either model. The Bettman model, although graphically displaying a diverging fan (multiplicative combination), showed a significant residual interaction after the bilinear portion of the interaction was removed. The Cunningham model showed a converging graphical pattern opposite to that expected, supporting a differential weighted averaging model. The development of a theoretical basis for models of consumer risk perception is proposed as a necessary step for future research. (15 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved). © 1975 American Psychological Association.}, Doi = {10.1037/h0076623}, Key = {fds270545} } @article{fds311872, Author = {Bettman, JR and Capon, N and Lutz, RJ}, Title = {Cognitive Algebra in Multi-Attribute Attitude Models}, Journal = {Journal of Marketing Research}, Volume = {12}, Number = {2}, Pages = {151-151}, Publisher = {JSTOR}, Year = {1975}, Month = {May}, ISSN = {0022-2437}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1975AA44500004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.2307/3150437}, Key = {fds311872} } @article{fds311886, Author = {Bettman, JR and Capon, N and Lutz, RJ}, Title = {Multiattribute Measurement Models and Multiattribute Attitude Theory: A Test of Construct Validity}, Journal = {Journal of Consumer Research}, Volume = {1}, Number = {4}, Pages = {1-1}, Publisher = {Oxford University Press (OUP)}, Year = {1975}, Month = {March}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1975AG20800001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/208602}, Key = {fds311886} } @article{fds311870, Author = {Bettman, JR and Capon, N and Lutz, RJ}, Title = {Information processing in attitude formation and change}, Journal = {Communication Research}, Volume = {2}, Number = {3}, Pages = {267-278}, Publisher = {SAGE Publications}, Year = {1975}, Month = {January}, ISSN = {0093-6502}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1975AM31800007&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1177/009365027500200307}, Key = {fds311870} } @article{fds311887, Author = {Nakanishi, M and Bettman, JR}, Title = {Attitude Models Revisited: An Individual Level Analysis.}, Journal = {Journal of Consumer Research}, Volume = {1}, Number = {3}, Pages = {16-21}, Year = {1974}, Month = {December}, Key = {fds311887} } @article{fds311888, Author = {Bettman, JR}, Title = {Toward a Statistics for Consumer Decision Net Models.}, Journal = {Journal of Consumer Research}, Volume = {1}, Number = {1}, Pages = {71-80}, Year = {1974}, Month = {June}, Key = {fds311888} } @article{fds270542, Author = {Bettman, JR}, Title = {Relationship of information-processing attitude structures to private brand purchasing behavior}, Journal = {Journal of Applied Psychology}, Volume = {59}, Number = {1}, Pages = {79-83}, Publisher = {American Psychological Association (APA)}, Year = {1974}, Month = {February}, ISSN = {0021-9010}, url = {http://dx.doi.org/10.1037/h0035817}, Abstract = {Used variables related to consumer information-processing models and consumer attitude structures to discriminate between private and nonprivate brand purchasers. Discriminant analysis was used to derive discriminant functions and to classify Ss (123 housewives). Variables reflecting lower risk and greater information were associated with private brand choices. Approximately 80% of the Ss in the 3 product classes studied (paper towels, aspirin, and margarine) were correctly classified. A scrambled sample validation procedure supported the results. Arguments for the general usefulness of an information-processing and decision-structure-oriented approach are presented. (15 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved). © 1974 American Psychological Association.}, Doi = {10.1037/h0035817}, Key = {fds270542} } @article{fds311861, Author = {Bettman, JR and Nakanishi, M}, Title = {The Interrelationships Among Perceived Risk, Information, and the Acceptable Brand Set}, Journal = {Journal of Business Administration}, Volume = {5}, Number = {1}, Pages = {37-49}, Publisher = {University of British Columbia}, Year = {1973}, Key = {fds311861} } @article{fds311862, Author = {Bettman, JR}, Title = {Perceived Price and Product Perceptual Variables}, Journal = {Journal of Marketing Research}, Volume = {10}, Number = {1}, Pages = {100-102}, Publisher = {American Marketing Association}, Year = {1973}, ISSN = {1547-7193}, Key = {fds311862} } @article{fds311877, Author = {Bettman, JR and Jones, JM}, Title = {Formal Models of Consumer Behavior: A Conceptual Overview.}, Journal = {Journal of Business}, Volume = {45}, Number = {4}, Year = {1972}, Month = {October}, Key = {fds311877} } @article{fds270543, Author = {Bettman, JR}, Title = {Measuring individuals' priorities for national goals: A methodology and empirical example}, Journal = {Policy Sciences}, Volume = {2}, Number = {4}, Pages = {373-390}, Publisher = {Springer Nature}, Year = {1971}, Month = {December}, ISSN = {0032-2687}, url = {http://dx.doi.org/10.1007/BF01406138}, Abstract = {This study suggests a methodology for measuring individuals' priorities for national goals on an interval scale and multivariate procedures for interpreting such scale values. The scaling procedure used is a paired comparison paradigm developed by Bechtel. This scaling procedure is outlined and a test-retest procedure developed by Bechtel is discussed. Multivariate analysis of variance, discriminant analysis, and cluster analytic procedures are then outlined for gaining policy insights from the scale value data. Finally, the above methodology is applied to an empirical example carried out in 1970 concerning national priorities for eight possible national goals. Extensions of the technique and further areas of application are proposed. © 1971 Elsevier Publishing Company.}, Doi = {10.1007/BF01406138}, Key = {fds270543} } @article{fds311878, Author = {Bettman, JR}, Title = {A Graph Theory Approach to Comparing Consumer Information Processing Models}, Journal = {Management Science}, Volume = {18}, Number = {4-Part-II}, Year = {1971}, Month = {December}, Abstract = {This study argues the need for, and then develops, some graph theoretic approaches for comparing complex information processing models of individual decisions. Two similarity coefficients are proposed, and a coefficient based on path and reachability structure is shown to be preferable. Some properties of this coefficient are outlined, as well as a computational method. The coefficient is applied to actual information processing models of consumer choice and stock selection. The results of this application are interpreted for insights into process structure, stability of decision processes over time, and possibilities of developing process-oriented typologies. Finally, problems and prospects for this type of approach are assessed.}, Key = {fds311878} } @article{fds311863, Author = {Bettman, JR}, Title = {The Structure of Consumer Choice Processes}, Journal = {Journal of Marketing Research}, Volume = {8}, Number = {4}, Pages = {465-471}, Publisher = {American Marketing Association}, Year = {1971}, ISSN = {1547-7193}, Key = {fds311863} } @article{fds311864, Author = {Bettman, JR}, Title = {Information Processing Models of Consumer Behavior}, Journal = {Journal of Marketing Research}, Volume = {7}, Number = {3}, Pages = {370-376}, Publisher = {American Marketing Association}, Year = {1970}, ISSN = {1547-7193}, Key = {fds311864} } %% Books @book{fds270535, Author = {Luce, MF and Bettman, JR and Payne, JW}, Title = {Tradeoff Difficulty: Determinants and Consequences for Consumer Decisions}, Volume = {1}, Year = {2001}, Key = {fds270535} } @book{fds270536, Author = {Payne, JW and Bettman, JR and Johnson, EJ}, Title = {The Adaptive Decision Maker}, Pages = {330 pages}, Publisher = {Cambridge University Press}, Year = {1993}, Month = {May}, ISBN = {9780521425261}, Abstract = {Demonstrates how decision makers balance effort and accuracy considerations and predict the particular choice of strategy.}, Key = {fds270536} } @book{fds270537, Author = {Bettman, JR}, Title = {An Information Processing Theory of Consumer Choice}, Pages = {402 pages}, Publisher = {Addison Wesley Publishing Company}, Year = {1979}, Key = {fds270537} } %% Chapters in Books @misc{fds270520, Author = {Bettman, JR and Escalas, JE}, Title = {Brand Relationships and Self-Identity: Consumer Use of Celebrity Meaning to Repair a Compromised Identity}, Pages = {395-414}, Booktitle = {Consumer Brand Relationships 2}, Publisher = {Routledge}, Editor = {Fournier, S and Breazale, M and Avery, J}, Year = {2015}, Month = {June}, ISBN = {9781138786820}, url = {http://dx.doi.org/10.4324/9781315767079}, Doi = {10.4324/9781315767079}, Key = {fds270520} } @misc{fds304087, Author = {Bettman, JR and Luce, MF and Payne, JW}, Title = {Consumer Decision Making: A Constructive Perspective}, Pages = {1-42}, Booktitle = {Consumer Behavior and Decision Making}, Publisher = {Universita degli Studi di Modena e Reggio Emilia}, Editor = {Tedeschi, M}, Year = {2015}, Month = {February}, Key = {fds304087} } @misc{fds304091, Author = {Bettman, JR and Johnson, EJ and Payne, JW}, Title = {Adapting to Time Constraints}, Pages = {103-116}, Booktitle = {Time Pressure and Stress in Human Judgment and Decision Making}, Publisher = {Plenum}, Editor = {Maule, J and Svenson, O}, Year = {2015}, Month = {February}, Key = {fds304091} } @misc{fds304092, Author = {Bettman, JR}, Title = {Consumer Psychology}, Volume = {37}, Pages = {257-289}, Booktitle = {Annual Review of Psychology}, Year = {2015}, Month = {February}, Key = {fds304092} } @misc{fds304093, Author = {Bettman, JR and Lutz, RJ}, Title = {Multiattribute Models in Marketing: A Bicentennial Review}, Pages = {137-149}, Booktitle = {Foundations of Consumer and Industrial Buying Behavior}, Publisher = {North Holland}, Editor = {Woodside, AG and Sheth, JN and Bennett, PD}, Year = {2015}, Month = {February}, Key = {fds304093} } @misc{fds304086, Author = {Luce, MF and Bettman, JR and Bond, SD}, Title = {Consumer Judgment from a Dual-Systems Perspective: Recent Evidence and Emerging Issues}, Volume = {4}, Booktitle = {Review of Marketing Research}, Publisher = {ME Sharpe}, Editor = {Malhotra, NK}, Year = {2015}, Month = {January}, Key = {fds304086} } @misc{fds304088, Author = {Luce, MF and Bettman, J and Payne, JW}, Title = {Minimizing Negative Emotion as a Decision Goal: Investigating Emotional Trade-off Difficulty}, Booktitle = {The Why of Consumption}, Editor = {Huffman, and Mick, and Ratneshwar}, Year = {2015}, Month = {January}, Key = {fds304088} } @misc{fds304089, Author = {Luce, MF and Payne, JW and Bettman, JR}, Title = {The Impact of Emotional Trade-Off Difficulty on Decision Behavior}, Booktitle = {Conflict and Tradeoffs in Decision Making: Essays in Honor of Jane Beattie}, Editor = {Loomes, G and Baron, J}, Year = {2015}, Month = {January}, Key = {fds304089} } @misc{fds304090, Author = {Luce, MF and Payne, JW and Bettman, JR and Johnson, EW}, Title = {An Information Processing Perspective on Choice}, Volume = {32}, Pages = {137-175}, Booktitle = {Decision Making from a Cognitive Perspective: Psychology of Learning and Motivation}, Publisher = {Academic Press}, Editor = {Busemeyer, JR and Hastie, R and Medin, DL}, Year = {2015}, Month = {January}, Key = {fds304090} } @misc{fds270521, Author = {Bettman, JR and Escalas, JE}, Title = {Managing Brand Meaning through Celebrity Endorsement}, Volume = {12}, Pages = {29-52}, Booktitle = {Review of Marketing Research}, Publisher = {Emerald Group Publishing Limited}, Editor = {MacInnis, D}, Year = {2015}, Month = {January}, ISBN = {9781784419325}, url = {http://dx.doi.org/10.1108/S1548-643520150000012002}, Abstract = {Purpose - We explore how marketers can manage brand meaning through the use of celebrity endorsements. We theorize that consumers look to celebrity endorsements for brand symbolism, which they appropriate to construct and communicate their self-concepts by forming selfbrand connections (SBC). Methodology - This research employs an experimental paradigm, with two empirical studies examining whether marketers can create meaning for their brands through the use of celebrity endorsements. Findings - Study 1 finds that celebrity endorsement enhances SBC when consumers aspire to be like the celebrity, but harms them when consumers do not; furthermore, this effect is more pronounced when the brand image is congruent with the celebrity's image. The effect is further moderated by the degree to which a brand communicates something about the user, with more symbolic brands having stronger effects than less symbolic brands. Study 2 finds that the effect of celebrity endorsement on SBC is augmented when consumers' self-esteem is threatened. Consumers self-enhance by building connections to celebrities with favorable images or distancing themselves from those with unfavorable images. Practical implications - These findings can help marketers' decisions regarding when and whom to use as a celebrity endorsers by taking into account how consumers use meaning appropriated from celebrities when constructing the self.}, Doi = {10.1108/S1548-643520150000012002}, Key = {fds270521} } @misc{fds304085, Author = {Bettman, JR and Escalas, JE}, Title = {The Brand is Me: Exploring the Effect of Self-Brand Connections on Processing Brand Information as Self-Information}, Pages = {366-374}, Booktitle = {Routledge Companion to Identity and Consumption}, Publisher = {Routledge}, Editor = {Ruvio, AA and Belk, RW}, Year = {2013}, Month = {January}, ISBN = {9780415783064}, Key = {fds304085} } @misc{fds326101, Author = {Moorman, C and Luce, MF and Bettman, JR}, Title = {"Change, Change, Change: Evolving Health Guidelines, Preventive Health Behaviors, and Interventions to Mitigate Harm"}, Journal = {ADVANCES IN CONSUMER RESEARCH, VOL XXXVI}, Volume = {36}, Pages = {167-167}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {McGill, AL and Shavitt, S}, Year = {2009}, Month = {January}, ISBN = {978-0-915552-63-4}, Key = {fds326101} } @misc{fds326247, Author = {Escalas, JE and Bettman, JR}, Title = {"Celebrity Endorsement and Self-Brand Connections"}, Journal = {ADVANCES IN CONSUMER RESEARCH, VOL XXXVI}, Volume = {36}, Pages = {45-48}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {McGill, AL and Shavitt, S}, Year = {2009}, Month = {January}, ISBN = {978-0-915552-63-4}, Key = {fds326247} } @misc{fds270522, Author = {Bettman, JR and Escalas, JE}, Title = {Self-Brand Connections: The Role of Reference Groups and Celebrity Endorsers in the Creation of Brand Meaning}, Booktitle = {Handbook of Brand Relationships}, Publisher = {ME Sharpe}, Editor = {MacInnis, CW and Priester, J}, Year = {2009}, Key = {fds270522} } @misc{fds326102, Author = {Moorman, C and Luce, MF and Bettman, JR}, Title = {"Evolving Health Guidelines: How Do Consumers Fare While Science Marches On?"}, Journal = {ADVANCES IN CONSUMER RESEARCH, VOL 35}, Volume = {35}, Pages = {119-120}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {Lee, AY and Soman, D}, Year = {2008}, Month = {January}, ISBN = {978-0-915552-61-0}, Key = {fds326102} } @misc{fds326248, Author = {Zauberman, G and Kim, BK and Malkoc, SA and Bettman, JR}, Title = {"Discounting Time and Time Discounting: Subjective Perception and Intertemporal Preferences"}, Journal = {ADVANCES IN CONSUMER RESEARCH, VOL 35}, Volume = {35}, Pages = {154-155}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {Lee, AY and Soman, D}, Year = {2008}, Month = {January}, ISBN = {978-0-915552-61-0}, Key = {fds326248} } @misc{fds270523, Author = {Luce, MF and Bettman, JR and Payne, JW}, Title = {Consumer Decision Making: A Choice Goals Approach}, Booktitle = {Handbook of Consumer Psychology}, Editor = {Haugtvedt, C and Herr, P and Kardes, F}, Year = {2008}, Key = {fds270523} } @misc{fds326250, Author = {Wijnen, K and Bettman, JR and Huber, J}, Title = {"Gone, But Not Forgotten: The Role of Unacceptable Options in Decision Making"}, Journal = {ADVANCES IN CONSUMER RESEARCH VOL XXXIV}, Volume = {34}, Pages = {222-223}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {Fitzsimons, GJ}, Year = {2007}, Month = {January}, Key = {fds326250} } @misc{fds326251, Author = {Ferraro, R and Escalas, J and Bettman, JR}, Title = {"Attachment Style, Psychological Security, and Consumer Response to Special Possession Loss"}, Journal = {ADVANCES IN CONSUMER RESEARCH VOL XXXIV}, Volume = {34}, Pages = {542-544}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {Fitzsimons, GJ}, Year = {2007}, Month = {January}, Key = {fds326251} } @misc{fds326249, Author = {Zemack-Rugar, Y and Bettman, JR and Fitzsimons, GJ}, Title = {"Effects of Specific, Nonconscious Emotion Primes on Behavior"}, Journal = {ADVANCES IN CONSUMER RESEARCH VOL XXXIV}, Volume = {34}, Pages = {583-584}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {Fitzsimons, GJ}, Year = {2007}, Month = {January}, Key = {fds326249} } @misc{fds270524, Author = {Bettman, JR and Payne, JW}, Title = {Walking with the Scarecrow: The Information-Processing Approach to Decision Research}, Pages = {110-132}, Booktitle = {Blackwell Handbook of Judgment and Decision Making}, Editor = {Koehler, D and Harvey, N}, Year = {2004}, Key = {fds270524} } @misc{fds270525, Author = {Bettman, JR and Payne, JW}, Title = {The Emotional Nature of Decision Trade-Offs}, Volume = {1}, Pages = {500-504}, Booktitle = {The Encyclopedia of Cognitive Silence}, Publisher = {Nature Publishing Group}, Editor = {Nadel, L}, Year = {2002}, Key = {fds270525} } @misc{fds270526, Author = {Bettman, JR and Payne, JW and Luce, MF}, Title = {The Emotional Nature of Decision Trade-Offs}, Pages = {17-35}, Booktitle = {Wharton on Making Decisions}, Editor = {Hoch, S and Kunreuther, H}, Year = {2001}, Key = {fds270526} } @misc{fds270527, Author = {Bettman, JR and Payne, JW}, Title = {Preferential Choice and Adaptive Strategy Use}, Pages = {113-114}, Booktitle = {Bounded Rationality: The Adaptive Toolbox}, Publisher = {MIT Press}, Editor = {Gigerenzer, G and Selten, R}, Year = {1999}, Key = {fds270527} } @misc{fds270528, Author = {Luce, MF and Payne, JW and Bettman, JR}, Title = {Behavioral Decision Research: An Overview}, Pages = {303-359}, Booktitle = {Handbook of Perception and Cognition: Measurement, Judgment, and Decision Making}, Publisher = {Academic Press}, Editor = {Birnbaum, M}, Year = {1998}, Key = {fds270528} } @misc{fds338567, Author = {Bettman, JR}, Title = {Consumer information processing: What a long, strange trip it's been}, Journal = {PROCEEDINGS OF THE 13TH PAUL D. CONVERSE SYMPOSIUM}, Pages = {38-47}, Publisher = {AMER MARKETING ASSOC}, Editor = {Sudharshan, D and Monroe, K}, Year = {1995}, Month = {January}, ISBN = {0-87757-254-2}, Key = {fds338567} } @misc{fds326252, Author = {Bettman, JR and Johnson, EJ and Payne, JW}, Title = {A perspective on using computers to monitor information acquisition}, Journal = {ADVANCES IN CONSUMER RESEARCH, VOL XXII}, Volume = {22}, Pages = {49-51}, Publisher = {ASSOC CONSUMER RESEARCH}, Editor = {Kardes, FR and Sujan, M}, Year = {1995}, Month = {January}, ISBN = {0-915552-34-5}, Key = {fds326252} } @misc{fds326253, Author = {PAYNE, JW and BETTMAN, JR and JOHNSON, EJ}, Title = {THE USE OF MULTIPLE STRATEGIES IN JUDGMENT AND CHOICE}, Journal = {INDIVIDUAL AND GROUP DECISION MAKING}, Pages = {19-39}, Publisher = {LAWRENCE ERLBAUM ASSOC PUBL}, Editor = {Castellan, NJ}, Year = {1993}, Month = {January}, ISBN = {0-8058-1091-9}, Key = {fds326253} } @misc{fds270529, Author = {Bettman, JR and Payne, JW and Johnson, EJ}, Title = {The Use of Multiple Strategies in Judgment and Choice}, Pages = {19-39}, Booktitle = {Individual and Group Decision Making}, Publisher = {Lawrence Erlbaum Associates}, Editor = {Castellan, NJ}, Year = {1993}, Key = {fds270529} } @misc{fds270530, Author = {Bettman, JR}, Title = {Behavioral Decision Research: A Constructive Processing Perspective}, Volume = {43}, Pages = {87-131}, Publisher = {Annual Review of Psychology}, Year = {1992}, Key = {fds270530} } @misc{fds270531, Author = {Bettman, JR and Johnson, EJ and Payne, JW}, Title = {Consumer Decision Making}, Pages = {50-54}, Booktitle = {Handbook of Consumer Behavior}, Publisher = {Prentice Hall}, Editor = {Robertson, TS and Kassarjian, HH}, Year = {1991}, Key = {fds270531} } @misc{fds270532, Author = {Bettman, JR and Payne, JW and Johnson, EJ}, Title = {The Adaptive Decision Maker: Effort and Accuracy in Choice}, Pages = {129-153}, Booktitle = {Insights in Decision Making: A Tribute to Hillel J.Einhorn}, Publisher = {University of Chicago Press}, Year = {1990}, Key = {fds270532} } @misc{fds270533, Author = {Bettman, JR and Payne, JW and Staelin, R}, Title = {Guidelines for Designing an Effective Labeling System: Cognitive Considerations in Presenting Risk Information}, Pages = {13-41}, Booktitle = {Learning About Risk}, Publisher = {Harvard University Press}, Editor = {Viscusi, K and Magat, W}, Year = {1987}, Key = {fds270533} } @misc{fds270534, Author = {Bettman, JR}, Title = {Decision Net Models of Buyer Information Processing and Choice: Findings, Problems, and Prospects}, Pages = {59-74}, Booktitle = {Buyer/Consumer Information Processing}, Publisher = {University of North Carolina Press}, Editor = {Hughes, GD and Ray, ML}, Year = {1974}, Key = {fds270534} } | |
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