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| Publications of Blair H. Sheppard :chronological combined listing:%% Journal Articles @article{fds315325, Author = {SHEPPARD, BH}, Title = {3RD PARTY CONFLICT INTERVENTION - A PROCEDURAL FRAMEWORK}, Journal = {Research in Organizational Behavior}, Volume = {6}, Pages = {141-190}, Publisher = {ACADEMIC PRESS INC JNL-COMP SUBSCRIPTIONS}, Year = {1984}, Month = {January}, ISSN = {0191-3085}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1984SA57200004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Key = {fds315325} } @article{fds291336, Author = {Vidmar, N and Sheppard, B}, Title = {Adversary Pretrial Procedures and Testimonial Evidence: Effects of Lawyer's Role and Machavellianism}, Journal = {Journal of Personality & Social Psychology}, Volume = {39}, Number = {2}, Pages = {320-332}, Year = {1980}, ISSN = {0022-3514}, url = {http://dx.doi.org/10.1037//0022-3514.39.2.320}, Abstract = {Examined in 2 studies the relative fact-finding efficacy of 2 legal procedural systems: adversary and nonadversary. 206 undergraduates played the roles of lawyers or witnesses in a simulation of the pretrial processes. The witnesses saw a fight, were subsequently interviewed by an adversary or nonadversary lawyer, and testified 1 wk later about the incident. Results support the prediction that witnesses interviewed by adversary lawyers would bias their testimony in favor of the lawyer's client, although lawyer Machiavellianism served as an important moderating variable. The bias transmitted in oral testimony had an influence on the impressions of the factual evidence and responsibility judgments of naive adjudicators, indicating a 3rd-order (lawyer to witness to adjudicator) role-playing effect. (43 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved). © 1980 American Psychological Association.}, Doi = {10.1037//0022-3514.39.2.320}, Key = {fds291336} } @article{fds322770, Author = {Lissak, RI and Sheppard, BH}, Title = {Beyond Fairness: The Criterion Problem in Research on Dispute Intervention}, Journal = {Journal of Applied Social Psychology}, Volume = {13}, Number = {1}, Pages = {45-65}, Publisher = {WILEY}, Year = {1983}, Month = {January}, url = {http://dx.doi.org/10.1111/j.1559-1816.1983.tb00886.x}, Abstract = {Recent research has demonstrated that parties to a dispute attend to, and make evaluations of, the procedures that are used to resolve disputes. A central focus of this research has been on procedural and distributive fairness. Two studies were conducted in an attempt to identify criteria used by parties to organizational disputes to choose and evaluate dispute resolution procedures. Sixteen criteria were identified, including fairness. In a third study, these criteria were also found to be relevant to police officers involved in crisis intervention. Discussion focuses on the implication of these findings for theories of dispute resolution, for general issues in the psychology of fairness, and for practical concerns. Copyright © 1983, Wiley Blackwell. All rights reserved}, Doi = {10.1111/j.1559-1816.1983.tb00886.x}, Key = {fds322770} } @article{fds350631, Author = {Desanctis, G and Sheppard, B}, Title = {Bridging Distance, Time, and Culture in Executive MBA Education}, Journal = {Journal of Education for Business}, Volume = {74}, Number = {3}, Pages = {157-160}, Year = {1999}, Month = {January}, url = {http://dx.doi.org/10.1080/08832329909601679}, Abstract = {This article summarizes student and instructor experiences in an innovative MBA program designed for working executives. We describe the social aspects of this learning process, especially with regard to learning in the distance mode. We note the challenges and opportunities of distance learning for students and faculty, and we identify critical components of learning success in programs that aim to link traditional university education with corporate life at an international level.}, Doi = {10.1080/08832329909601679}, Key = {fds350631} } @article{fds291342, Author = {Shapiro, DL and Sheppard, BH and Cheraskin, L}, Title = {Business on a Handshake}, Journal = {Negotiation Journal}, Volume = {8}, Number = {4}, Pages = {365-377}, Publisher = {WILEY}, Year = {1992}, Month = {October}, ISSN = {0748-4526}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1992KB61800006&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1111/j.1571-9979.1992.tb00679.x}, Key = {fds291342} } @article{fds315327, Author = {Lewicki, RJ and Sheppard, BH}, Title = {Choosing how to intervene: Factors affecting the use of process and outcome control in third party dispute resolution}, Journal = {Journal of Organizational Behavior}, Volume = {6}, Number = {1}, Pages = {49-64}, Publisher = {WILEY}, Year = {1985}, Month = {January}, ISSN = {0142-2774}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1985ABX4700004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Abstract = {The purpose of this study was to examine the impact of three situational variables‐time pressure to resolve the dispute, expectation of future relations between disputants and range of impact of the settlement on future conflicts—on a third party's style of managing a dispute. These variables were systematically manipulated in two different case scenarios and presented to respondents in questionnaire form. It was hypothesized that these variables would differentially affect the parties' willingness to exert control over the outcome of the conflict and the process by which the parties attempted to achieve resolution. The predisposition of the respondents to adopt one of four specific third party styles (adversarial intervention, inequisitorial intervention, mediation and providing impetus) was also measured, to determine both overall preference for each style and preference as a function of the independent variables. The results demonstrate that respondents were significantly more likely to employ outcome control strategies when they were under time pressure, when the disputants would not be likely to work together in the future, and when the settlement would have broad impact on the resolution of other disputes. Differences for the two case scenarios were also noted. The disposition to use process control was stronger when the third party did not expect the disputants to interact in the future; the results for time pressure were less clear. Finally, expressed preferences for particular third party styles were consistent with the main effects noted for outcome control, and ambiguous with regard to the effects for process control. Respondents said that they clearly preferred mediation as a third party style, but it is not clear that the parties truly understood mediation versus other forms of dispute management. Implications are drawn for further examination of those factors which predispose managers to use outcome or process control in dispute intervention. Copyright © 1985 John Wiley & Sons, Ltd.}, Doi = {10.1002/job.4030060105}, Key = {fds315327} } @article{fds315328, Author = {Sheppard, BH}, Title = {Conflict research as schizophrenia: The many faces of organizational conflict}, Journal = {Journal of Organizational Behavior}, Volume = {13}, Number = {3}, Pages = {325-334}, Publisher = {WILEY}, Year = {1992}, Month = {January}, ISSN = {0894-3796}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1992HX07900013&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1002/job.4030130314}, Key = {fds315328} } @article{fds322131, Author = {Putallaz, M and Hellstern, L and Sheppard, BH and Grimes, CL and Glodis, KA}, Title = {Conflict, Social Competence, and Gender: Maternal and Peer Contexts}, Journal = {Early Education and Development}, Volume = {6}, Number = {4}, Pages = {433-447}, Publisher = {Informa UK Limited}, Year = {1995}, Month = {January}, url = {http://dx.doi.org/10.1207/s15566935eed0604_8}, Abstract = {The current study was designed to address two major purposes. The first goal was to investigate the joint influence of children's sociometric status and sex on their conflict behavior, and the second goal was to explore the similarities and differences in children's conflict behavior across two contexts, specifically conflicts arising during interactions with mothers and with peers. Forty-two first-graders were videotaped playing with their mothers and then with an unfamiliar peer partner. Conflict behavior occurring in the mother-child context was quite different from that occurring between children, reflecting the contrast between the vertical and horizontal nature of these relationships. Most striking were the large number of sociometric status and sex differences in conflict behavior found across both contexts. Further, it appears that effective conflict behavior may differ for boys and girls. Implications for future research are discussed. © 1995, Taylor & Francis Group, LLC. All rights reserved.}, Doi = {10.1207/s15566935eed0604_8}, Key = {fds322131} } @article{fds291337, Author = {Kolb, DM and Sheppard, BH}, Title = {Do Managers Mediate, Or Even Arbitrate?}, Journal = {Negotiation Journal}, Volume = {1}, Number = {4}, Pages = {379-388}, Publisher = {WILEY}, Year = {1985}, Month = {January}, ISSN = {0748-4526}, url = {http://dx.doi.org/10.1111/j.1571-9979.1985.tb00328.x}, Doi = {10.1111/j.1571-9979.1985.tb00328.x}, Key = {fds291337} } @article{fds291334, Author = {Sorrentino, RM and Sheppard, BH}, Title = {Effects of affiliation-related motives on swimmers in individual versus group competition: A field experiment}, Journal = {Journal of Personality and Social Psychology}, Volume = {36}, Number = {7}, Pages = {704-714}, Publisher = {American Psychological Association (APA)}, Year = {1978}, Month = {January}, ISSN = {0022-3514}, url = {http://dx.doi.org/10.1037/0022-3514.36.7.704}, Abstract = {76 intercollegiate swimmers from 3 universities participated in both an individual and group competition 200-yd freestyle swim. Hypotheses were based on an expectancy-value approach, which emphasizes the negative as well as positive consequences of undertaking an activity. Achievement and affiliation motives were assessed by J. W. Atkinson's projective measures; Ss also completed the Test Anxiety Scale and the Interpersonal Opinion Questionnaire, a fear-of-social-rejection measure. It was found, as predicted, that while approval-oriented swimmers had faster swimming speeds in group than in individual competition, rejection-threatened swimmers actually had slower swimming speeds in group than in individual competition. This significant Affiliation-Related Motives by Experimental Conditions interaction was also greater for success-oriented than failure-threatened swimmers and for males than females. These latter differences and the advantages of the field-experimental situation are discussed in light of current findings in the motivation area. (38 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved). © 1978 American Psychological Association.}, Doi = {10.1037/0022-3514.36.7.704}, Key = {fds291334} } @article{fds291341, Author = {Saunders, DM and Sheppard, BH and Knight, V and Roth, J}, Title = {Employee voice to supervisors}, Journal = {Employee Responsibilities and Rights Journal}, Volume = {5}, Number = {3}, Pages = {241-259}, Publisher = {Springer Nature}, Year = {1992}, Month = {September}, ISSN = {0892-7545}, url = {http://dx.doi.org/10.1007/BF01385051}, Abstract = {This article reports the results of two studies examining some factors that increase the likelihood that employees will voice to their supervisors. The way employees perceive that their supervisors manage employee voice was identified as a major cause of the likelihood that employees will voice upward. The Supervisor as Voice Manager Scale is presented along with data demonstrating its reliability and validity. Theoretical and applied implications of the results are discussed. © 1992 Plenum Publishing Corporation.}, Doi = {10.1007/BF01385051}, Key = {fds291341} } @article{fds315322, Author = {Sheppard, BH and Blumenfeld-Jones, K and Minton, JW and Hyder, E}, Title = {Informal conflict intervention: Advice and dissent}, Journal = {Employee Responsibilities and Rights Journal}, Volume = {7}, Number = {1}, Pages = {53-72}, Publisher = {Springer Nature}, Year = {1994}, Month = {January}, ISSN = {0892-7545}, url = {http://dx.doi.org/10.1007/BF02621060}, Abstract = {A disparity appears to exist between how managers are advised to handle conflict and the intervention methods that they utilize in actual practice. Normative advice tends to agree that managers should adopt a facilitative, mediatorlike role (e.g., Walton, 1987; Tjosvold, 1990), while the empirical research suggests that managers are much more controlling, often deciding how to resolve the problem on their own (e.g., Kolb, 1986; Sheppard, 1983). The present study focuses on two potential reasons as to why managers utilize the methods they do: (1) They treat choices instrumentally to achieve key goals and (2) they interpret or frame conflicts in a form that suggests directive action. One hundred and eighty managers were interviewed about a recent effort to intervene in a dispute at work. The results confirm that managers are very controlling when intervening in disputes and relates this to both interpretive frame and, to a lesser extent, managerial goals. A canonical analysis appears to emphasize the pivotal role that frame plays in influencing whether or not managers choose the solution. Implications of these results for managerial action are discussed. © 1994, Plenum Publishing Corporation. All rights reserved.}, Doi = {10.1007/BF02621060}, Key = {fds315322} } @article{fds315329, Author = {Sheppard, BH and Tuchinsky, M}, Title = {Interfirm relationships: A grammar of pairs}, Journal = {Research in Organizational Behavior}, Volume = {18}, Pages = {331-373}, Publisher = {JAI PRESS INC}, Year = {1996}, Month = {January}, ISSN = {0191-3085}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1996BE88M00008&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Key = {fds315329} } @article{fds291335, Author = {Sheppard, BH}, Title = {Justice Is No Simple Matter. Case for Elaborating Our Model of Procedural Fairness}, Journal = {Journal of Personality and Social Psychology}, Volume = {49}, Number = {4}, Pages = {953-962}, Publisher = {American Psychological Association (APA)}, Year = {1985}, Month = {October}, ISSN = {0022-3514}, url = {http://dx.doi.org/10.1037/0022-3514.49.4.953}, Abstract = {Past research has demonstrated that autocratic dispute intervention procedures (i.e., when a third party actively seeks out information about the dispute and then decides how it ought to be resolved) are perceived as less fair than arbitration procedures (i.e., when the third party makes a decision based only on arguments and evidence given to them by the disputants). From these findings, Thibaut and Walker (1975)concluded that the North American legal system, which is most similar to arbitration, should be perceived as more fair than the continental European legal system, which is purportedly most similar to autocratic procedures. Three studies reported here test the effects of two features of European legal systems that Damaska (1975)suggested mitigate some of the problems with autocratic procedures. The results suggest that (a) permitting disputants an opportunity to present their positions and (b) the presence of an option to appeal an unfair decision dramatically improve the perceived fairness of the autocratic procedure. Implications of these results for the study of procedural fairness and legal procedure are discussed. © 1985 American Psychological Association.}, Doi = {10.1037/0022-3514.49.4.953}, Key = {fds291335} } @article{fds291339, Author = {Vollrath, DA and Sheppard, BH and Hinsz, VB and Davis, JH}, Title = {Memory performance by decision-making groups and individuals}, Journal = {Organizational Behavior and Human Decision Processes}, Volume = {43}, Number = {3}, Pages = {289-300}, Publisher = {Elsevier BV}, Year = {1989}, Month = {January}, ISSN = {0749-5978}, url = {http://dx.doi.org/10.1016/0749-5978(89)90040-X}, Abstract = {Four-person groups and individuals performed memory and decision tasks in an investigation of the social processing of information. As predicted, groups recalled and recognized information better than individuals across a variety of measures and decision conditions. Predictions from various models of group decision-making and problem-solving were compared to group and individual memory responses. No set of predictions closely matched the observed data, suggesting that memory tasks may foster a social process unlike those observed heretofore. Memory responses also indicated that groups check individual errors and exaggerate individual response tendencies. © 1989.}, Doi = {10.1016/0749-5978(89)90040-X}, Key = {fds291339} } @article{fds291340, Author = {Sheppard, BH and Saunders, DM and Minton, JW}, Title = {Procedural Justice From the Third-Party Perspective}, Journal = {Journal of Personality and Social Psychology}, Volume = {54}, Number = {4}, Pages = {629-637}, Publisher = {American Psychological Association (APA)}, Year = {1988}, Month = {January}, ISSN = {0022-3514}, url = {http://dx.doi.org/10.1037/0022-3514.54.4.629}, Abstract = {We examined the effect of a concern for fairness on the dispute intervention behavior of lay third parties. Three hundred subjects, including parents, students, and managers, participated in structured interviews probing their most recent intervention in a dispute. Results suggest that lay third parties are particularly likely to vary their behavior at the early stages of the dispute resolution process as a function of their concern for fairness. However, the particular activities on which third parties with a high concern for fairness focus appear to vary as a function of the type of dispute in which they are involved. Theoretical and practical implications are discussed.}, Doi = {10.1037/0022-3514.54.4.629}, Key = {fds291340} } @article{fds315331, Author = {Putallaz, M and Sheppard, BH}, Title = {Social Status and Children's Orientations to Limited Resources}, Journal = {Child Development}, Volume = {61}, Number = {6}, Pages = {2022-2027}, Publisher = {WILEY}, Year = {1990}, Month = {January}, ISSN = {0009-3920}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1990EU58300028&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Abstract = {6‐year‐old children were paired according to their sociometric status and then confronted with 3 situations in which there was only 1 toy for the 2 children. Children's responses to these limited‐resource situations were coded in terms of a scheme reflecting the degree to which each child focused on his or her own concerns and/or those of the other child. Low status dyads were found to compete (i.e., focus on their own interests) more than high status dyads, who exhibited orientations focused more on mutual benefit. The implications of these results as well as the relations among general orientations and dyadic affect are discussed. Copyright © 1990, Wiley Blackwell. All rights reserved}, Doi = {10.1111/j.1467-8624.1990.tb03583.x}, Key = {fds315331} } @article{fds291344, Author = {Dunn, SE and Putallaz, M and Sheppard, BH and Lindstrom, R}, Title = {Social Support and Adjustment in Gifted Adolescents}, Journal = {Journal of Educational Psychology}, Volume = {79}, Number = {4}, Pages = {467-473}, Publisher = {American Psychological Association (APA)}, Year = {1987}, Month = {January}, ISSN = {0022-0663}, url = {http://dx.doi.org/10.1037/0022-0663.79.4.467}, Abstract = {We investigated the role of perceived social support in facilitating adjustment to a residential high school for the gifted in science and math. The relation between social support and adjustment appeared to depend on the sex of the student and the source of support, and the specific type of adjustment examined. Successful overall adjustment to the school environment was related to perceived support from family, whereas psychological adjustment showed a clear relation to perceived support in general. Perceived support from peers related to psychological adjustment only for male adolescents. Female adolescents appeared to seek other sources of support when they perceived support from a particular source to be low. Thus, adjustment problems for female adolescents appeared to result only when they were unable to locate other sources. © 1987 American Psychological Association.}, Doi = {10.1037/0022-0663.79.4.467}, Key = {fds291344} } @article{fds315326, Author = {Sheppard, BH}, Title = {The art and science of mediation}, Journal = {Negotiation Journal}, Volume = {4}, Number = {2}, Pages = {161-170}, Publisher = {WILEY}, Year = {1988}, Month = {April}, ISSN = {0748-4526}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1988N998300008&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1007/bf01000577}, Key = {fds315326} } @article{fds291343, Author = {Sheppard, BH and Sherman, DM}, Title = {The grammars of trust: A model and general implications}, Journal = {Academy of Management Review}, Volume = {23}, Number = {3}, Pages = {422-437}, Publisher = {Academy of Management}, Year = {1998}, Month = {January}, url = {http://dx.doi.org/10.5465/AMR.1998.926619}, Abstract = {In this article we contend that trust can be conceptualized as four distinct and ordered forms - shallow dependence, shallow interdependence, deep dependence, and deep interdependence - determined by the nature of the interdependence between trusting parties. We argue that both the risks that trusting parties assume and the mechanisms for mitigating those risks emerge as a function of the form of interdependence in the relationship. By reviewing research in which trust is a central component, we illustrate the elements of this model and examine its implications.}, Doi = {10.5465/AMR.1998.926619}, Key = {fds291343} } @article{fds315330, Author = {Sheppard, BH and Hartwick, J and Warshaw, PR}, Title = {The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research}, Journal = {Journal of Consumer Research}, Volume = {15}, Number = {3}, Pages = {325-325}, Publisher = {Oxford University Press (OUP)}, Year = {1988}, Month = {December}, ISSN = {0093-5301}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1988R287500004&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Doi = {10.1086/209170}, Key = {fds315330} } @article{fds291338, Author = {Sheppard, BH and Lewicki, RJ}, Title = {Toward general principles of managerial fairness}, Journal = {Social Justice Research}, Volume = {1}, Number = {2}, Pages = {161-176}, Publisher = {Springer Nature}, Year = {1987}, Month = {June}, ISSN = {0885-7466}, url = {http://dx.doi.org/10.1007/BF01048014}, Abstract = {The present study identified the principles employees use for judging a broad range of managerial actions. A cross-sectional sample of 44 executives were asked to describe recent fair and unfair treatment in seven areas of management responsibility: planning, staff development, delegating, motivating, coordinating, daily activities, and representing the organization to the public. These responses were coded to yield 16 rules guiding judgments about perceived managerial fairness. Aggregation of these rules yielded six major clusters of fairness concerns. The paper describes these clusters in detail and highlights their potential usefulness to a broader understanding of the complex nature of procedural fairness judgments in organizations. © 1987 Plenum Publishing Corporation.}, Doi = {10.1007/BF01048014}, Key = {fds291338} } @article{fds315324, Author = {Minton, JW and Lewicki, RJ and Sheppard, BH}, Title = {Unjust Dismissal in the Context of Organizational Justice}, Journal = {The Annals of the American Academy of Political and Social Science}, Volume = {536}, Number = {1}, Pages = {135-148}, Publisher = {SAGE Publications}, Year = {1994}, Month = {January}, ISSN = {0002-7162}, url = {http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1994PM42200011&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=47d3190e77e5a3a53558812f597b0b92}, Abstract = {The issue of unjust dismissal is best understood by placing it in the broader context of a comprehensive model of organizational justice. This article presents such a model based on the application of two perceived principles of justice (balance and correctness) in an organization’s pursuit of three goals (performance, community, and dignity), at three organizational levels (outcome, procedure, and system). For perceived fairness to exist, the system must be adequate at each level. The theory of organizational justice is applied to the creation, implementation, and interpretation of disciplinary policies and rules. The article concludes by providing prescriptive advice for the design and operation of discipline and discharge systems, based on the model presented, and suggests that they include written warnings, the opportunity of a hearing, the right to be represented, the right to appeal, and reinforcement of the system through a broad statutory framework. © 1994, SAGE Periodicals Press. All rights reserved.}, Doi = {10.1177/0002716294536001011}, Key = {fds315324} } %% Chapters in Books @misc{fds338634, Author = {Lind, EA}, Title = {Social Involvement, Justice Judgments, and the Psychology of Negotiation}, Pages = {125-139}, Booktitle = {Research on Negotiation in Organizations}, Publisher = {Jai Press}, Editor = {Lewicki, R and Bies, R and Sheppard, B}, Year = {1999}, Key = {fds338634} } @misc{fds315323, Author = {Houde, LD and Sherman, DM and White, TB and Sheppard, BH}, Title = {The four faces of trust: An empirical study of the nature of trust in relational forms}, Pages = {287-308}, Booktitle = {Relational Models Theory: A Contemporary Overview}, Publisher = {PSYCHOLOGY PRESS}, Year = {2004}, Month = {July}, ISBN = {9781410611413}, url = {http://dx.doi.org/10.4324/9781410611413}, Doi = {10.4324/9781410611413}, Key = {fds315323} } | |
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