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Publications [#270573] of James R. Bettman

Journal Articles

  1. Ferraro, R; Bettman, JR; Chartrand, TL, The power of strangers: The effect of incidental consumer brand encounters on brand choice, Journal of Consumer Research, vol. 35 no. 5 (February, 2009), pp. 729-741, Oxford University Press (OUP), ISSN 0093-5301 [doi]
    (last updated on 2025/12/31)

    Abstract:
    In the course of daily encounters with other consumers, an individual may be incidentally exposed to various brands. We refer to these situations as incidental consumer brand encounters (ICBEs). This research examines how ICBEs influence brand choice. Four studies provide evidence that repeated exposure to simulated ICBEs increases choice of the focal brand for people not aware of the brand exposure, that perceptual fluency underlies these effects, and that these effects are moderated by percevers' automatic responses to the type of user observed with the brand. © 2008 by JOURNAL OF CONSUMER RESEARCH, Inc.


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